Category Archives: General Information

Show for a day report

Posted on March 3, 2014

Once again, a key to successful box office operations is making sure accounts balance every day. The Show for a day report is a tool for making decisions as to whether a show stays open or closes. This is particularly … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Accounting, Wintix 6 | Tagged | Leave a comment

Reports | By day | GL codes

Posted on February 12, 2014

This report easily organizes reports every day based on a show’s accounting (general ledger or GL) code. With this report, each show has its own code. GL codes are set up initially by going to File | General ledger codes, … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Accounting, Wintix 6 | Tagged | Leave a comment

Backing up data in Wintix and Webtix

Posted on March 14, 2014

One of our Wintix users is considering subscribing to Webtix, our online ticketing software.  They came up with a very good question that we would like to share with our Wintix and Webtix users: “If we back up every day, … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix6, Webtix5, Desktop Software, Wintix5, Accounting, Wintix 6 | Tagged | Leave a comment

ERROR:Credit-Card Processing Failure – The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.

Posted on October 31, 2013

  One of our clients reported this error with a Webtix order. When this happens, your online patron will also receive this error message. Generally, the patron will resubmit the credit card with the correct billing address. If the online … Continue reading →

Posted in Desktop Software, Wintix5, Authorize.net, Credit Card Processing, Accounting, Wintix 6 | Tagged | Leave a comment

Does PayPal work with Webtix 6?

Posted on September 20, 2012

PayPal has gone through some changes in its configuration since the transaction keys were first entered into Webtix 5 in 2019.  In order for your patrons to be able to purchase online using our latest Webtix 6, you will need … Continue reading →

Posted in Webtix Online Ticketing, Credit Card Processing, Accounting, Wintix 6 | Tagged | Leave a comment

Run a donations report

Posted on August 16, 2012

In Wintix, go to: Reports | By day | Donations Choose the starting date and ending date Choose Report on the totals for each customer That will give you a list of donors during that time frame and a total … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Accounting, Wintix 6 | Tagged , | Leave a comment

How to run a donations report in Wintix 6

Posted on March 5, 2021

Go to Reports | By day | Donations. There are several variables from which to choose. Choose your starting and ending dates by clicking through the calendars or entering the dates. You can run the report and review what each … Continue reading →

Posted in Desktop Software, Reports, Accounting, Wintix 6 | Tagged , | Leave a comment

Running reports from the archived files (oldsales)

Posted on August 2, 2011

Running reports from the archived files (oldsales) is very much like running reports from mainsale (active file). Go to Reports | Run of show Click the from Oldsales radio button. Choose the show you would like to for your Run … Continue reading →

Posted in Reports, Accounting, Wintix 6 | Tagged , | Leave a comment

Error when processing a credit card

Posted on February 15, 2011

If you are processing a credit card in Wintix and receive this error , it means that you do not have the correct link for Authorize.net entered.  In Wintix, go to File | Initialization | Credit cards and enter https://secure.Authorize.net/gateway/transact.dll in the … Continue reading →

Posted in Webtix Online Ticketing, Webtix6, Wintix5, Credit Card Processing, Accounting, Wintix 6 | Tagged | Leave a comment