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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: Accounting
Information on archived shows
If you archive a show, it can’t be placed back where it was pulled from if needed. You will not be able to pull that show back and “un-archive it.” However, you can pull reports from archived shows. Go to … Continue reading
How to return seats and do a refund for a credit card sale
Go to Sales | Sales records | Search by sale number, customer name, etc. and bring up the sale you want to credit. Go to the Tickets tab | Return seats. The Removing selected seats window will appear. Choose the … Continue reading
How to hold seats for a specific performance
If you don’t want to change your seating plan, nor do a reservation sale to hold different seats according to the performance of your show, you can do the following in your seating chart and this will be performance specific, … Continue reading
Posted in Desktop Software, Wintix5, Accounting, Seating Plans & Charts
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“Authorize and capture”
For Webtix, sales need to be set up as “authorize and capture” not “authorize only.” Otherwise, the sales are voided before completion. If you are using Webtix rental, we host your data so we will set that up for you. … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Credit Card Processing, Accounting
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Numbering General Admission Tickets for Auditing Purposes
There are three ways of numbering your tickets: You can use the Tixnum field. This field will print a series of numbers starting at 1. For instance, a sale of four tickets would be labeled 1, 2, 3, and 4. … Continue reading
Posted in Desktop Software, Wintix5, Printers/Tickets, Tickets, Accounting
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Authorize.net error code 99
Response Code 99 Tool Response Code 99 indicates that the payment gateway could not authenticate the transaction fingerprint submitted for a Simple Integration Method (SIM) transaction. This error is received when the transaction fingerprint recreated by the payment gateway does … Continue reading
Credit card error – Authorize.net
If you are trying to process a credit card, have an Authorize.net account and you see an error message in Wintix, that error message is coming directly from Authorize.net. For example, you may see the following message: The following errors … Continue reading
How to apply a promotional code to a specific performance in Wintix for online sales
NOTE: After showing you how to apply a promo code to one performance, there are instructions on how to apply the promo code to more than one performance of a show. In Wintix, Go to Show | Edit a Show … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Accounting
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Run a daily Webtix sales report
In Wintix, run a report by day. All transactions including in-house and Webtix will be displayed. If you wish to isolate those transactions that are done through Webtix only, click on Reports | By Day | Clerks | Report for 1 … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Reports, Accounting
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No customer name on receipt for cancelled sale
When you cancel a sale, it removes the customer name from the sale. (See screen shot below.) If you bring up a sale record, then click on Print a receipt – the window below comes up. If you will notice … Continue reading