Category Archives: Accounting

How to lock price codes and prevent anyone changing price codes

Posted on May 15, 2013

To prevent this from happening, only the box office manager should have permission to change price codes or it could cause an accounting problem. But should someone change the price codes after sales have been made, you can also correct … Continue reading →

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How to match up a daily sales report with an Authorize.net settlement report

Posted on March 20, 2013

This can become an issue because if the two reports don’t match, the Finance Department auditors are not going to understand how you arrived at the correct figures. You will need to know what time your Authorize.net settlement batches out. … Continue reading →

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How to run a report of sales transactions for a specific promo code

Posted on December 7, 2012

If you are running more than one promo code, you may want to determine which promo code was associated with which sale. To do that, in Wintix: Click on Report | Other Reports | Export Email Click on the Select … Continue reading →

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How to run a comp report for a run of show or one performance

Posted on November 29, 2012

To run a comp report for a run of a show, do the following: In Wintix, click on Reports | by Show | Run of performance | <Choose show>. Choose the check box labeled One category only. Choose the appropriate … Continue reading →

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Does PayPal work with Webtix 6?

Posted on September 20, 2012

PayPal has gone through some changes in its configuration since the transaction keys were first entered into Webtix 5 in 2019.  In order for your patrons to be able to purchase online using our latest Webtix 6, you will need … Continue reading →

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Run a donations report

Posted on August 16, 2012

In Wintix, go to: Reports | By day | Donations Choose the starting date and ending date Choose Report on the totals for each customer That will give you a list of donors during that time frame and a total … Continue reading →

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Run a donation report on one person for a certain period of time

Posted on August 14, 2012

In Wintix, go to Reports | Other reports | Export Email In the Mailing list name field – put the name and location you’d like for this file Output file type – your choice UNcheck the box labeled Skip records … Continue reading →

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Error 270 – Line item one is invalid

Posted on July 26, 2012

Cause Of Problem: The SIM interface (how your Webtix credit card sales are processed) does not accept special characters (like quotes, parenthesis, and bracket symbols). A Wintix customer had  apostrophes in a price category for one of their shows.  When … Continue reading →

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Credit card error: initialization, API login and transaction key disappeared

Posted on May 25, 2012

If you suddenly can’t process credit cards, go to File |Initialization | credit card tab and check to make sure your API log in and transaction key are still there. If this happens, it has mostly likely occurred because: You … Continue reading →

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The Cancelled Sales Graveyard

Posted on April 5, 2012

Q: “Every time we cancel a sale, it leaves behind a sales record marked as a Cancelled sale. How do I get rid of these things?” A: Wintix handles its records vaguely like a double entry bookkeeping system. Under standard … Continue reading →

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