Category Archives: Wintix5

Wintix5 software information. Sell tickets or register for events with ease in your box-office.

Measure your house to assign socially distant seating

Posted on May 7, 2020

The only way to really know if you are seating people in compliance with social distancing requirements is to actually take a measuring tape into your house and measure how wide the seats are and the space between rows.  Then, … Continue reading →

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How to create a “mirror show” for social distance seating in Wintix 6

Posted on May 14, 2020

  PLEASE NOTE: Use this method if you’ve already sold reserved tickets for an existing show and now need to create socially distant seating. If you have not sold tickets yet for a show needing social distant seating, please set … Continue reading →

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Setting ticket printer settings inside Wintix – no environmental variable

Posted on May 30, 2019

If you  have an environmental variable, go here for instructions. If you don’t have an environment variable on the computer, here is what to do: In Wintix, go to File | Ticket setup | Windows printer setup – you now … Continue reading →

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How to quickly add a new API login for all computers using Wintix

Posted on July 24, 2018

Do you have Wintix installed on more than one computer? If you need to input a new API login for credit card processing, you can make sure it’s on everyone’s computers in a snap! As long as you have the … Continue reading →

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Email a ticket or receipt from the Wintix 6 sales record after a sale

Posted on July 23, 2018

When Webtix sales are complete, the online patron will see their receipt in their browser, and the receipt will also be  automatically emailed. If you make the sale in-house, you can choose to email the tickets when the transaction is … Continue reading →

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How to get a zip code count

Posted on July 20, 2018

Want to see where your patrons are coming from so you can geographically target them for marketing purposes? Go to  Reports | Other reports | Zip code count. Here is an example of what you will see in Wintix 5. Wintix … Continue reading →

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Are your “Seats remaining” greater than your “Total capacity”?

Posted on July 5, 2018

An odd thing happened to one of our Wintix users.  They noticed the show information showed more seats remaining than the total capacity available. Here is the way to fix it: Go to Show | Utilities | Update charts from … Continue reading →

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How to change your Wintix password

Posted on July 5, 2018

If you are a Wintix user and your administrator wishes you to enter a password to be able to access the program, they will assign you one initially. It’s nice to be able to change your password to one you … Continue reading →

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“Buy Tickets” button link should read “https” NOT “http”

Posted on June 19, 2018

If you have not done so already, please make sure that the quick link/buy tickets button that takes your patrons to your Webtix site is updated to read “https” instead of “http.” In other words, if your “buy tickets” button … Continue reading →

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Oversell tickets to general admission (GA) event?

Posted on June 13, 2018

For general admission shows, you can either prevent clerks overselling the house or, if the number of seats is increased, give them permission to oversell the house. To prevent your clerks from overselling a GA shows, go to Tools | … Continue reading →

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