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Recent Posts
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- Use a separate URL for each class and/or special program
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- Emailing setup instructions for Postmark – Wintix 6
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Category Archives: Wintix 6
How to force an entry of a phone number when adding a new customer record or editing an existing one
Go to File | Initialization | Mailing list tab Check the box labeled Force entry of phone number You can also use this to: Force entry of address, city, state and zip code Force entry of fax number Force entry … Continue reading
How to update a customer record
If you need to update the data base for mailings, like customers who have moved, where is the best place to do this? To update a customer record, go to Mailing list | Customer lookup Enter the last name of … Continue reading
ERROR:Credit-Card Processing Failure – The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.
One of our clients reported this error with a Webtix order. When this happens, your online patron will also receive this error message. Generally, the patron will resubmit the credit card with the correct billing address. If the online … Continue reading
Posted in Desktop Software, Wintix5, Authorize.net, Credit Card Processing, Accounting, Wintix 6
Tagged tutorial
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House manager alerts and reports
Giving good customer service is a lot easier if you’ve got a few valuable tricks up your sleeve and House Manager Alerts are one of the best. With House Manager Alerts you can know if someone needs special assistance when … Continue reading
Use Mailing Lists for email marketing and more!
Wintix is great for selling tickets and accounting, but it can also help you build, nurture, and maintain your relationships with your patrons. Here’s how. It’s easy to create specific and targeted email marketing lists by creating mailing list groups … Continue reading
How to exchange seats in Wintix 6
Go to Sales | Sales Records | Search by: (you can search by sale number, customer name, etc.). We will discuss how to exchange seats in the same performance and, then, how to exchange seats to a different performance. PLEASE … Continue reading
How to exchange GA to reserved seats in Wintix 6
These instructions are in reference to creating social distance seating. In this scenario, we have sold tickets as GA (general admission) so that we may exchange the GA tickets for reserved seat tickets that will achieve social distancing and seating … Continue reading
Posted in Coronavirus information, Desktop Software, Tickets, Wintix 6
Tagged User manual, tutorial
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How to exchange tickets in Wintix 6 for a donation
Sometimes a patron won’t be able to use their tickets or season passes and will want the money they have paid to be a donation, instead. Here is how to do that. Go to Sales | Sales Records | Search … Continue reading
Regular sale and processing a credit card in Wintix 6
This post shows you how to make a regular and process a credit card for payment. Go to Sales | Regular sale. The Selling a ticket window appears: Note the four tabs across the top of the window. These tabs … Continue reading
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Tagged User manual, tutorial
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Create a seating plan
Creating a detailed, accurate seating plan is a vital step to selling tickets with a reserved seating plan. While not difficult, it can be pain-staking, tedious work filled with many nuances that must be precisely performed. Center Stage Software will … Continue reading