How to exchange seats in Wintix 6

(Last Updated On: March 20, 2020)
  • Go to   Sales | Sales Records | Search by: (you can search by sale number, customer name, etc.).
  • We will discuss how to exchange seats in the same performance and, then, how to exchange seats to a different performance.

How to exchange seats in the same performance

  • When you find the sale record and open it, go to the Tickets tab and make a note of the price category the tickets were originally sold at if you need to enter the same price category when you choose new seats (see below).
  • You can exchange seats for the same or different performance from this tab.
  • For the same performance, click Add or change seats for this sale.

  • Click Add or exchange seats.

  • The seating chart will appear.
  • The first seat for this sale will be highlighted so you can easily find it.

  • On the seating plan, right click on the seats (right click far left seat and right click far right seat to group select) that are currently attached to this sale.
  • A window appears titled  Price Detail …, listing all prices and a Return the seats option. (Note: the selected seats on the plan are now asterisks.)

  • Select Return the seats and click the Reserve button.
  • Click on the seats that you want to exchange them for and enter the same price category they were purchased at originally.
  • The sales record now reflects the new seats.
  • The first screen shot below is the old record before changing seats.

Exchanging seats to a different performance

  • When you find the sale record and open it, go to the Tickets tab and make note of the price category the tickets were originally sold at.
  • Now click on the Change performance button.
  • A window titled Enter your choice will appear.
  • In this case, we will change all seats.

  • Select the new performance and click the Select button.

  • A warning will appear. Click Yes.

  • The new seating plan will appear.
  • Choose your seats.

  • The sales record will now reflect the new performance sales information.

 

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