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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Category Archives: Wintix 6
Problem emailing: “Failure. File not sent.”
A Wintix user was receiving that error message when trying to send email through Wintix. If this happens to you, there could be an issue with server settings on your network. We tested this issue using the same database they … Continue reading
Updating where your wheelchair and companion seats are on a seating plan
Occasionally, the location of the wheelchair and companion seats may change in a venue and the seating plan needs to be updated. Sometimes this happens while tickets are being sold for a show that uses this plan, so there are … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
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Cabaret seating: when to use table numbers but not seat numbers in seating plan
A Wintix user told us: “When we sell tables in our cabaret space, we tell people they will be seated at a certain table, but we DO NOT give them a specific seat. We are concerned that when we sell … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
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How to back up Wintix and find your backup
Center Stage Software backs up all our clients’ Wintix data every day, as long as we host your data. Some of our clients need to have a local backup of their database. To run a backup, go to Tools | … Continue reading
How many orders were sold for a show or a single performance
A Wintix user needed to know how many orders of tickets (not the total of tickets) were sold because they charge a fee PER ORDER to people who rent their venue. How to get a summary of how many orders … Continue reading
Authorize.net information gone?
Has this happened to you? A Wintix user emailed us: “Something strange happened this morning. When the box office people arrived, the authorize.net information was wiped out. This happened to us once before, so we were prepared to fill in … Continue reading
Posted in Desktop Software, Wintix5, Credit Card Processing, Wintix 6
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Seating chart preview not showing up correctly when making a sale?
One of the cool new features in Wintix 6 is that you are able to preview a seating chart before you pick seats. If your seating chart preview appears like this, though, there is a quick and easy way to … Continue reading
How to use Wintix and Webtix to invite patrons to join a mailing list
Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Wintix 6
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How to determine which seating charts are used for each performance of a show
A Wintix user had a show with a few dozen performances, but realized they hadn’t attached a seating plan to each performance. To check performance by performance would be very time-consuming, but there is an easier way to determine which … Continue reading
How to prevent remarks from appearing in a sales record
If there are a lot of changes to a sales record, the remarks field can get pretty crowded with records of all changes to the transaction. And that can make reports lengthy and unwieldy if the remarks are included. There … Continue reading