Category Archives: Wintix 6

Set permissions for clerk to “Include off sale shows”

A Wintix user reported that when she was selling tickets, many of her shows that had already passed but had not been archived, were not on the list.  We instructed her while she was in the Select the Show tab, … Continue reading

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What to do about a Webtix sale that didn’t record in Wintix but the credit card was charged

Have you had an online sale completed, but the transaction didn’t make it or record in Wintix, and the credit card was charged?  Occasionally, our clients have this problem.  This post has various instructions with screen shots so you can … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Desktop Software, Credit Card Processing, Accounting, Wintix 6 | Tagged , | Leave a comment

Generating QR barcodes on tickets

Barcodes are simply a machine-readable font. However, generating them is a little different. There are three ways: Windows fonts. Native fonts inside the printer. Generated images. If you have a choice, using the native fonts in the printer is best. … Continue reading

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You can add several different types of service charges in Wintix 6

Enjoy the flexibility of being able to choose from several ways to add service charges to your tickets. Here’s a look at your options: Service charges associated with a payment type Go to File | Payment types You can set … Continue reading

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How to create a mailing list of people who bought tickets for one show

Want to target patrons who have bought tickets for a specific show? In the tutorial below, we’ll show you how to run a report for a performance. Then, we’ll use that report to create a mailing list comprised of all … Continue reading

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How to run an Integrity Report

The Integrity Report is a report to find problems with sales that should be attached to a seating chart but aren’t. As part of your daily box office maintenance, you need to make sure that all transactions are connected to … Continue reading

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Can’t print to the right printer? You may need an “Environment variable”

Wintix allows you to choose different printers depending on what you need printed. Go to File | Label and receipt setup and click on the Printer defaults tab. You should see three buttons with ellipses. Clicking on these buttons brings … Continue reading

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Ticket delivery methods for Wintix in-house orders

For Wintix orders, you may choose a ticket delivery method (TDM) if you want to assign TDM to each sales transaction.  When doing an in-house sale in Wintix, you may choose the TDM for a specific transaction.  See screen shot … Continue reading

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How to make all price codes display in Wintix

As you may know, you have 48 price codes to use in Wintix 5. One of our customers wanted to use a lower case letter price code but it wasn’t appearing in Wintix. You need to turn on the 48 … Continue reading

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How to input a connection string to connect Wintix to database on remote server

NOTE: If you host your data locally, please click here for directions. For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection … Continue reading

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