Category Archives: Wintix 6

Account history of a deceased patron

What do you do in Wintix if you want to keep the account history of a patron who is deceased, but not have their info included when pulling mailing list reports? You can do one of two things. Make sure … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How do I turn on “Require passwords” in Wintix?

In Wintix, go to File | Initialization | click on the Require passwords checkbox. Once theĀ  Require passwords checkbox is checked, click on the Save Settings button. When selected, all users will have to login to Wintix with a username … Continue reading

Posted in Wintix5, Wintix 6 | Tagged | Leave a comment

How to quickly change prices for multiple shows

A Wintix user told us their board of directors raised ticket prices for the coming year, butĀ  they had already entered all the price categories and old prices into Wintix. This is what we told them to do: If only … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to change the clerk after a sale has been done

If a ticket has been sold by one clerk, but another clerk needs to edit the sale, it’s a good idea to change the clerk so that the record reflects the correct person who edited it. The clerk does need … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to get a report on the history of a patron: number of seasons and total of sales

Here is how to run a report to see the names, addresses, emails, dollar amount sold for season ticket subscribers. Go to Reports | By show | Season ticket Choose From Mainsale (which are your current season packages) Check or … Continue reading

Posted in Desktop Software, Wintix5, Reports, Wintix 6 | Tagged | Leave a comment

Add or install Wintix 6 to a new workstation

NOTE: After installing Wintix, make sure to run an update. (See instructions at the end of this post.) Download the Wintix 6 Setup by clicking the following link: https://www.dropbox.com/s/5wicedqnk43l6op/Wintix6Setup.exe?dl=0 Run the Wintix6setup.exe. Install it to C:\Wintix6. This will create a … Continue reading

Posted in Desktop Software, Wintix 6 | Tagged , , , , , | Leave a comment

How to get a report for purchases beyond the current fiscal year

To get the report for tickets purchased and monies collected for future performances beyond the current fiscal, run the following report in Wintix: Click on Reports | by Day | Show for a day (The starting date and ending date … Continue reading

Posted in Desktop Software, Wintix5, Reports, Accounting, Wintix 6 | Tagged | Leave a comment

If your MySQL service on your computer gets stopped due to a Windows update, or for any other reason, here is how to re-start MySQL

Wintix depends on MySQL to run. MySQL is where all the data, custom reports and ticket formats get stored. It has to be running in order to use Wintix and Webtix. Rarely, after a Windows update, or for some other … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Are the wrong price categories appearing in your multi-charts?

Multi-charts are great to use for online sales if you have a large venue that won’t display completely or if part of your house is reserved seats and part is GA or general admission seats. One of our Wintix 6 … Continue reading

Posted in Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Can you use Wintix on a Mac?

Wintix will work on a Mac, but you also need Parallels, Boot Camp, VMWare Fusion, or Crossover Mac. Parallels and Boot Camp work by using their own copy of Windows. You need to purchase both the program and Windows. (Crossover … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment