Category Archives: Wintix 6

How to sell comp tickets using the special price ($)

Posted on October 6, 2016

For choosing seats on a seating chart and designating the seat as a complimentary, you can do this two ways. NOTE: For simplicity, we recommend the use of the zero on the seating chart (which is the default comp symbol) … Continue reading →

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How to set up comp tickets so you can track each type of comp

Posted on February 1, 2021

If you need to track the type of complimentary tickets you give like press comp, actor comp, VIP comp, etc., we recommend the use of price categories to distinguish the types of comps that are being distributed. NOTE: If you … Continue reading →

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How do I add a special price ticket that’s not available online?

Posted on September 28, 2016

(NOTE: There is no promo code field when using Wintix because promo codes are for online use only. If you wanted that price to be available online, you would use a promo code.) You can do one of two things … Continue reading →

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How to move your data from our server to yours

Posted on September 21, 2016

If you are a seasonal venue and you only use your Webtix shopping cart seasonally, you may want to host your own data when you’re dark.  To move your data from our server to yours, please see the instructions below. … Continue reading →

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How to change a GA show into a reserved seating plan show when you already have sales

Posted on August 12, 2016

One of our Wintix users reported that after they originally built a general admission show in Wintix, the powers that be decided to move it to another theater that has assigned seats so they needed to add a seating chart … Continue reading →

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Account history of a deceased patron

Posted on August 11, 2016

What do you do in Wintix if you want to keep the account history of a patron who is deceased, but not have their info included when pulling mailing list reports? You can do one of two things. Make sure … Continue reading →

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How do I turn on “Require passwords” in Wintix?

Posted on July 22, 2016

In Wintix, go to File | Initialization | click on the Require passwords checkbox. Once the  Require passwords checkbox is checked, click on the Save Settings button. When selected, all users will have to login to Wintix with a username … Continue reading →

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How to quickly change prices for multiple shows

Posted on July 20, 2016

A Wintix user told us their board of directors raised ticket prices for the coming year, but  they had already entered all the price categories and old prices into Wintix. This is what we told them to do: If only … Continue reading →

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How to change the clerk after a sale has been done

Posted on July 14, 2016

If a ticket has been sold by one clerk, but another clerk needs to edit the sale, it’s a good idea to change the clerk so that the record reflects the correct person who edited it. The clerk does need … Continue reading →

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How to get a report on the history of a patron: number of seasons and total of sales

Posted on June 27, 2016

Here is how to run a report to see the names, addresses, emails, dollar amount sold for season ticket subscribers. Go to Reports | By show | Season ticket Choose From Mainsale (which are your current season packages) Check or … Continue reading →

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