Category Archives: Seating Plans & Charts

W as a price code or a wheelchair symbol

Posted on March 22, 2018

A Wintix/Webtix user was concerned about seats that looked available in-house… … but not online… They were concerned that it might create a double sale. Their concerns were unfounded as Wintix will not allow a double sale to happen. What … Continue reading →

Posted in Webtix Online Ticketing, Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Clean up your seating plan

Posted on September 13, 2017

How do you know for certain that your seating plans and charts are built correctly and contain all the data they need for accurate sales? Seating plans need to be meticulously created (which is why we suggest most of our … Continue reading →

Posted in Wintix5, Seating Plans & Charts, Wintix 6 | Leave a comment

Do seating charts and plans look the same in Wintix and Webtix?

Posted on September 4, 2017

No, but they are similar. Both work off the same database, but they appear differently because Wintix is an desktop application while Webtix is Web-based. Here’s an example of what it looks like in Wintix. You can see the ascii … Continue reading →

Posted in Seating Plans & Charts | Tagged | Leave a comment

How to release the seats that are being held on a sale number that doesn’t exist

Posted on February 16, 2017

As soon as you go to Sales | Regular Sale or Sales | Season package sale or Sales | Quick Sale, Wintix creates a sale record number. Occasionally, some sales records never complete, but seats are still attached to the … Continue reading →

Posted in Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

How to add permanent House Seats

Posted on October 19, 2016

A Wintix user asked, “If I modify a seating plan, and select a few seats as permanent House Seats, when I press the Update all shows using that plan button, will it select the seats even if they are already … Continue reading →

Posted in Seating Plans & Charts | Tagged | Leave a comment

Displaying seating charts in colors

Posted on October 4, 2016

You can customize your seating plan colors by changing what is in the Status field for the seat. Go to Tools | Seating plans. Choose the seating plan you wish to work on. Double-click on a seat and the Data … Continue reading →

Posted in Seating Plans & Charts | Tagged | Leave a comment

How to add rows to a seating plan

Posted on August 24, 2016

IMPORTANT! Do not add rows to any seating plan that is already in use and that have sales attached to it! With your seating plan open, click on the Plan tools button, then the Add a row (or bottom) to … Continue reading →

Posted in Seating Plans & Charts | Tagged | Leave a comment

How to change a GA show into a reserved seating plan show when you already have sales

Posted on August 12, 2016

One of our Wintix users reported that after they originally built a general admission show in Wintix, the powers that be decided to move it to another theater that has assigned seats so they needed to add a seating chart … Continue reading →

Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Are the number of seats in your seating chart incorrect?

Posted on July 28, 2016

One of our clients was altering her ticket codes in one of her seating charts. Her seating plan was 524 seats, but she noticed her seating chart said she had 525. We don’t know exactly what caused it, but this … Continue reading →

Posted in Wintix5, Seating Plans & Charts | Tagged | Leave a comment

How to remove seats from a seating plan

Posted on July 15, 2016

Double click on the first seat you want to remove. You will see the following screen, showing the data (row, section, seat number, etc.) for that seat. Remove all data from all fields. The Data for this seat window should … Continue reading →

Posted in Seating Plans & Charts | Tagged | Leave a comment