Category Archives: Desktop Software

Box-office software for your desktop.

Be careful when modifying your seating plans

Posted on August 7, 2014

Whenever you decide to modify your seating plans, please contact our support team to go over what you would like to modify. Note: Always make a copy of your seating plan before modifying it, just in case! One of our … Continue reading →

Posted in Webtix Online Ticketing, Seating Plans & Charts | Tagged | Leave a comment

You can add several different types of service charges in Wintix 6

Posted on August 4, 2014

Enjoy the flexibility of being able to choose from several ways to add service charges to your tickets. Here’s a look at your options: Service charges associated with a payment type Go to File | Payment types You can set … Continue reading →

Posted in Desktop Software, Wintix 6 | Tagged , | Leave a comment

How to create a mailing list of people who bought tickets for one show

Posted on July 16, 2014

Want to target patrons who have bought tickets for a specific show? In the tutorial below, we’ll show you how to run a report for a performance. Then, we’ll use that report to create a mailing list comprised of all … Continue reading →

Posted in Wintix 6 | Tagged | Leave a comment

How to run an Integrity Report

Posted on July 14, 2014

The Integrity Report is a report to find problems with sales that should be attached to a seating chart but aren’t. As part of your daily box office maintenance, you need to make sure that all transactions are connected to … Continue reading →

Posted in Desktop Software, Reports, Wintix 6 | Tagged | Leave a comment

Can’t print to the right printer? You may need an “Environment variable”

Posted on June 10, 2014

Wintix allows you to choose different printers depending on what you need printed. Go to File | Label and receipt setup and click on the Printer defaults tab. You should see three buttons with ellipses. Clicking on these buttons brings … Continue reading →

Posted in Desktop Software, Wintix5, Printers/Tickets, Wintix 6 | Tagged | Leave a comment

Ticket delivery methods for Wintix in-house orders

Posted on June 4, 2014

For Wintix orders, you may choose a ticket delivery method (TDM) if you want to assign TDM to each sales transaction.  When doing an in-house sale in Wintix, you may choose the TDM for a specific transaction.  See screen shot … Continue reading →

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to make all price codes display in Wintix

Posted on May 27, 2014

As you may know, you have 48 price codes to use in Wintix 5. One of our customers wanted to use a lower case letter price code but it wasn’t appearing in Wintix. You need to turn on the 48 … Continue reading →

Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

How to input a connection string to connect Wintix to database on remote server

Posted on May 27, 2014

NOTE: If you host your data locally, please click here for directions. For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection … Continue reading →

Posted in Webtix Rental, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

When a first time customer orders online, does their information go into the Wintix data base and into our mailing list data base?

Posted on May 27, 2014

When a customer purchases tickets online through Webtix, their information gets saved into your Mailing List database.  They are put on the email list depending on which option they chose on the Webtix page where they entered their information.  They … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Wintix5, Wintix 6 | Tagged | Leave a comment

How to send patrons a reminder about an upcoming show

Posted on May 23, 2014

It’s getting close to the day of a performance. We know you have a lot to do, but don’t miss out on the opportunity to use this time to build and strengthen your relationship with your patrons by reminding them … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Wintix 6 | Tagged | Leave a comment