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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Category Archives: Desktop Software
Wintix 6: exchanging seats for a group? Use the “Display seats on chart” button
When you are exchanging seats for members of a group, you can have the seating chart display graphically, rather than listing the seats in the general tab by clicking on the Display seats on chart button in the sales record. … Continue reading
Already selling tickets and the venue changes?
A Wintix user was already selling tickets to a show when the venue was changed to a larger one. The instructions below are specific to that particular case, but all you need to do to make them work for you … Continue reading
Payment types – Wintix 6
Wintix has unlimited payment types available for you to define to meet your needs. These payment types also define any service charges you wish to assign. There are eight parts to each payment type: Pay type – the name of … Continue reading
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Balance due showing up as $0 (zero) in a sale before payment is made?
Go to File | Payment types and check to see that 1.00 is entered for each payment type in the Multiplier column. The multiplier default is 1.00. Please do NOT change this. The multiplier is used for exchange rates for … Continue reading
Updated seating charts not showing on all workstations?
A Wintix user reported: I just made a change to price codes on a seating plan. I updated all charts that are based on the map. On the same computer that I made this change, I can see the new … Continue reading
Can’t create a PDF after you downloaded a Wintix update?
A few Wintix users have reported an issue when they are trying to create a PDF after downloading an update. It could be happening when they are trying to email a receipt from a sales record, run their daily sales … Continue reading
Export an email list for email programs like Constant Contact or Mail Chimp
Wintix makes it easy to create email lists that can be exported into email programs like Constant Contact or Mail Chimp. You can use mailing list groups to create a list. You can use the First Timers Report to create … Continue reading
How to add a seating chart to a performance
Go to Show|Edit a show|Edit date. Check Use a seating chart. Then click on Create a new chart. You get a message Chart does not exist. Would you like to create a chart now? Click Yes The Select the plan … Continue reading
Creating a season package for shows with different seating charts
Many times shows or performances that would be covered by a season package have their own specific seating plans. When creating a season package, it is important to take those different seating plans into account. Below are instructions for creating … Continue reading
Posted in Season package/season tickets, Seating Plans & Charts, Wintix 6
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How to get out of a special ticket format print preview screen
If you have followed these steps, Show | Edit a show | Special ticket format | Settings |Windows printer setup | File | Print preview and want to close the print preview window, there are a couple of ways to … Continue reading