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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Category Archives: Desktop Software
Did you accidentally delete a customer record?
A Wintix user told us that an employee accidentally marked an account for deletion that was full of history. Since she didn’t know about that, she used the “remove accounts marked for deletion” tool and the patron was deleted. Read … Continue reading
How to create a mailing list from old shows
Perhaps you want to create a mailing or email blast to everyone who came to your shows last year – or to those who just came to a certain show or shows. There are two ways to do this. You … Continue reading
Season package show cancelled after there have been sales?
Although there could be various reasons this could happen, we have one Wintix user who had the following situation. No matter the reason for the cancellation, many of the instructions below will be applicable to rectifying the situation. They made … Continue reading
How to remove a donation from a cancelled sale
A client of ours had a duplicate sale that also had a donation. When they cancelled the duplicate sale, the duplicate donation was still in the sale and in reports, even though they tried to delete it. In this case, … Continue reading
How do you do a cash back in Wintix?
One of our Wintix users had a patron who was buying a group of tickets with a pre-filled out check that ended up being more than the amount she owed. They needed to accept the check but give her cash … Continue reading
What’s the difference between the account number and customer ID?
An account number is used to link sales records with customer records – and that’s about it. Best of all, everyone understands an account. Everyone knows how sales records can be attached to a customer based on the account field. … Continue reading
How to export a mailing list without including the hyphen in the zip code field
The best way to do this is: Go to Mailing list | Generate a mailing list | Export email. Choose the Text file (CSV type) radio button. NOTE: Select the CSV type if you are sending the mailing list to a … Continue reading
Having trouble printing or emailing? Check your printer cable
Some things we take for granted like cable connections. Mainly because we never consider a wire might just stop firing due to a bad connection. One of our Wintix users was having issues with both printing and emailing. They looked … Continue reading
Selling an Item connected to a show online – Webtix 6
From time to time, you may want to sell an item connected with a show. To sell this item to your patrons purchasing tickets online, the steps are very simple. In Wintix, go to Show | Edit a show and … Continue reading
Selling an item connected to a show in Wintix 6
NOTE: Learn how to add items for sale here. Do you want to sell merchandise associated with only one show – like tee shirts or coffee mugs with the show’s name and logo? Do you want to sell non-ticketed or … Continue reading