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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Category Archives: Desktop Software
Can’t process a credit card in Wintix 6?
It’s likely that an important setting needs to be adjusted in your Payment types. When you make a sale (either regular sale or season package sale), and choose Credit card as the payment type, the Process button should appear in the right column … Continue reading
How do customer names and records intersect during sales?
There are three checkboxes in the Wintix initialization settings that determine how and when a customer is associated with and attached to a sale. Force entry of names when selling tix – Wintix will alert you if you don’t enter … Continue reading
How to prevent the customer history screen from appearing during each sale you do in Wintix 6
The Customer snapshot can be a handy reference when you are taking an order in Wintix so you can say thank you for donations or congratulate them on being a frequent patron. If you don’t want it to appear though, … Continue reading
Has your email address that you use to send Webtix receipts and tickets been reported as spam?
You may not even be aware that the email address you use for Webtix receipts and tickets has been blacklisted. What you may be experiencing is that your patrons aren’t receiving their receipts, sales don’t appear to go through, or … Continue reading
What is “Value” field for in the price categories?
One of the main reasons we use the Value column is for shows that have been purchased as part of a season ticket sale. Once a season ticket is sold, the individual shows’ prices are shown as zero because they … Continue reading
How to have a special discounted price for a limited time or one day only – Wintix 6
A deal can seem especially exciting if it’s something available for only a short time – like a one-day sale. During the winter holiday season, there are a lot of time-sensitive deals like Black Friday or Cyber Monday happening, but … Continue reading
How to do a partial exchange for a general admission (GA) seat
(Click here for instructions on how to do a partial exchange for reserved seats.) If you want to do a partial exchange for a GA show: Open the original sale record. Click on the Tickets tab. Reduce the number of … Continue reading
The initialization Options 2 tab – Wintix 5
Go to File | Initialization | Options 2 tab. Here are the choices you’ll find: Use 48 price codes This gives you the option to use all the included price codes. Print a receipt while selling tickets? Using this option … Continue reading
How to navigate through report pages in Wintix
Most of the reports in Wintix can be sent to a PDF, where it is easy to page through multiple report pages. If you want to run your report to the screen, though, you may not see a menu to … Continue reading
How to do a partial exchange for reserved seats
(Click here to learn how to do a partial exchange for general admission [GA] seats.) Say a customer purchased multiple tickets to one performance on Webtix. They want to change the date attending for one of the people in their … Continue reading