Category Archives: Desktop Software

Box-office software for your desktop.

How to add permanent House Seats

Posted on October 19, 2016

A Wintix user asked, “If I modify a seating plan, and select a few seats as permanent House Seats, when I press the Update all shows using that plan button, will it select the seats even if they are already … Continue reading →

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How to do multiple sales under one patron’s account

Posted on October 12, 2016

The example below assumes you have already input the patron’s name information and have chosen the number of tickets and, for reserved seats, you have already chosen the seats. Under the Payment tab, choose the credit card pay type. In … Continue reading →

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How to run a report for how many tickets are sold during a particular time period

Posted on October 10, 2016

Go to Report | By day | Sales report. Choose the starting date and ending date.  Notice, you can select just active sales, oldsales, or both. You also have a variety of other choices of things to include on the … Continue reading →

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What to do if your show changes from GA to reserved seats

Posted on October 7, 2016

What should you do if you’ve already sold GA (general admission) tickets and now it’s been decided that the seats will be reserved. Make a copy of the show, rename it something like “Show Title” Reserved Seats, and attach the … Continue reading →

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How to sell comp tickets using the special price ($)

Posted on October 6, 2016

For choosing seats on a seating chart and designating the seat as a complimentary, you can do this two ways. NOTE: For simplicity, we recommend the use of the zero on the seating chart (which is the default comp symbol) … Continue reading →

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How to set up comp tickets so you can track each type of comp

Posted on February 1, 2021

If you need to track the type of complimentary tickets you give like press comp, actor comp, VIP comp, etc., we recommend the use of price categories to distinguish the types of comps that are being distributed. NOTE: If you … Continue reading →

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Displaying seating charts in colors

Posted on October 4, 2016

You can customize your seating plan colors by changing what is in the Status field for the seat. Go to Tools | Seating plans. Choose the seating plan you wish to work on. Double-click on a seat and the Data … Continue reading →

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How do I add a special price ticket that’s not available online?

Posted on September 28, 2016

(NOTE: There is no promo code field when using Wintix because promo codes are for online use only. If you wanted that price to be available online, you would use a promo code.) You can do one of two things … Continue reading →

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How to move your data from our server to yours

Posted on September 21, 2016

If you are a seasonal venue and you only use your Webtix shopping cart seasonally, you may want to host your own data when you’re dark.  To move your data from our server to yours, please see the instructions below. … Continue reading →

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How to add rows to a seating plan

Posted on August 24, 2016

IMPORTANT! Do not add rows to any seating plan that is already in use and that have sales attached to it! With your seating plan open, click on the Plan tools button, then the Add a row (or bottom) to … Continue reading →

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