Tag Archives: User manual

Add a new show

Add a new show in Wintix 5 Add a new show in Wintix 6

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How to sell gift certificates in Wintix 6

Your gift certificate would have been set up as a season package, so when selling a gift certificate in Wintix, go to Sales | Season package sale. Choose your gift certificate package and click on the Sell the tickets tab. … Continue reading

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How to add gift certificates in Wintix 6 to be sold on Webtix

To learn how to sell gift certificates in Wintix, click here. To sell gift certificates on Webtix, first create a season package in Wintix that will serve as your gift certificate. Go to Show | Utilities | Add a new season … Continue reading

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How to add removable seats for sale to a sold out show with reserved seats

When you see that your house is sold out for the evening, your theatre’s policy is to add a certain number of removable seats for the performance. So, you have more seats to sell, but there is no room in … Continue reading

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How to do a credit card charge where the billing address matches the customer’s second address

The second address field in Wintix customer records can be useful in keeping track of when “snowbirds” are going to be at one address or another. But it also is used when a customer wants to make a purchase with … Continue reading

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Can you schedule/unschedule reports to be emailed to a specific person on a specific day (Wintix/Webtix 6)?

Yes – it is done through the Webtix admin site. First, make sure that you have permissions to access the Webtix admin site. In Wintix, click on Tools | Passwords | Edit the list of users. If you are the administrator, … Continue reading

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How to return seats or general admission tickets in Wintix 6

Below are instructions on how to 1) return reserved seats; 2) return GA seats. NOTE: Most organizations have a no refund policy but we’ve also included directions for refunds. 1) Return reserved seats Go to the Sales record. Click on … Continue reading

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How to refund a purchase in Wintix

NOTE: It is recommended that you return seats or GA tickets FIRST before issuing a refund. Go to the Sales record. Click on the Payment tab. Below, we will show you how to refund 1) cash or a check; 2) … Continue reading

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Sales records in Wintix 5

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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Sales records in Wintix 6

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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