Tag Archives: tutorial

How to add permission to scan tickets in Wintix

If you are using Scantix for the first time, you will need to do one of two things. Give permission to scan tickets to those already designated as Wintix clerks. Or, add Scantix as a clerk, then assign passwords to … Continue reading

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Authorize.net: how to switch from Test Mode to Live Mode

If you are using Authorize.net as your credit card internet gateway, and you have your Webtix set up completely the way you want it, you will need to switch from Test Mode to Live Mode, so you can begin selling … Continue reading

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Have to hit “Transmit Scan” each time you try to scan a ticket?

A Scantix customer emailed us a problem: We have the scanners logged onto our ScanTix site and things are working except it appears we have to hit TRANSMIT SCAN for each ticket to see if its valid. Which reloads the … Continue reading

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Run a donations report

In Wintix, go to: Reports | By day | Donations Choose the starting date and ending date Choose Report on the totals for each customer That will give you a list of donors during that time frame and a total … Continue reading

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How to run a donations report in Wintix 6

Go to Reports | By day | Donations. There are several variables from which to choose. Choose your starting and ending dates by clicking through the calendars or entering the dates. You can run the report and review what each … Continue reading

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How to print a receipt during a sale – during or after a sale

There are two ways to print a receipt during a sale in Wintix. You can make it a global setting or choose to print a receipt during a sale. To make it a global setting, go to File | Label … Continue reading

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How to run a seating plan report for a single performance

Go to Reports | By show | Single performance. Choose your show in the left column. Choose the performance date in the right column. Choose your output preference from the drop down on the bottom left. Click the Seating chart … Continue reading

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FAQs about new American Disabilities Act (ADA) wheelchair seating and theater ticketing

Q. The number of companion seats is confusing. Is it one or three? A. The law requires one companion seat but it also says the customer may purchase up to three if other customers are allowed to purchase up to … Continue reading

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How to input wheelchair seating (ADA rules) in Wintix for sale through Webtix 6

Instructions for reserved seats with a seating chart In Wintix, add the wheelchair and companion seating by going to Tools | Seating plans | <double click on your plan>. Double click on the seat you want to indicate is a … Continue reading

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Americans with Disabilities (ADA) Act rules for theater ticketing

You probably know that changes to the ADA Act require all performing arts venues to to comply with several revisions to the law. The revised regulations include a new section devoted exclusively to the regulation of ticketing for wheelchair accessible … Continue reading

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