Tag Archives: tutorial

Initialization Options 1 Tab Wintix 6

Posted on July 2, 2013

Go to File | Initialization. The Initialization settings window appears: The Initialization window is where you will setup Wintix to best suit the specific needs of your organization. Select from the choices offered in the Options 1 tab. Venue The … Continue reading →

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Good information about House Seats

Posted on October 30, 2012

Whether on the seating plan or seating chart, a character 249, 232, 248, 254 are characters that Wintix and Webtix understand as available seats and patrons can purchase whether in house or online.  Once a particular character is replaced with … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

How to modify, brand, customize your Webtix page

Posted on September 28, 2012

The standard Webtix page is handsome enough as it is, but many of our customers want their Webtix page to be modified so it matches the look, feel and branding of their websites. This is done by your web master … Continue reading →

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Authorize.net error 87

Posted on September 28, 2012

If you are selling tickets online with Webtix, make sure your merchant services provider sets you up with an e-commerce account. Case in point, one of our Webtix full license customers changed providers and wasn’t set up with an e-commerce … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Authorize.net, Credit Card Processing | Tagged | Leave a comment

How to change the date or time of a performance

Posted on September 28, 2012

These instructions are for when you need to change a date or dates of performances for which tickets have already been sold.  This happens either when a mistake was made in inputting a show, but most likely, this needs to … Continue reading →

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Are your confirmation emails being blocked?

Posted on September 21, 2012

A customer wrote to us about confirmation emails being blocked: In addition to addressing individual rejections I also subscribe to services such as emailreg.org which authenticates and verifies email senders and provides whitelists for email servers and ISPs.  However, one … Continue reading →

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Does PayPal work with Webtix 6?

Posted on September 20, 2012

PayPal has gone through some changes in its configuration since the transaction keys were first entered into Webtix 5 in 2019.  In order for your patrons to be able to purchase online using our latest Webtix 6, you will need … Continue reading →

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Go to Event Type to change your default purchase button to display the word donate or any other text for Webtix

Posted on September 10, 2012

Want to change your Webtix default purchase button? Go to Event type in Wintix and you can easily change it there. You have a default button that says Purchase on your Webtix site for all the shows you are selling. … Continue reading →

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How do I search a customer by their email address?

Posted on September 6, 2012

Click on Mailing list. Click on Customer lookup. The Searching the customer table window appears. Start typing in an email address. The field will start to autofill. You can continue to type or choose the correct email address if it … Continue reading →

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Can you add new types of credit cards for Webtix sales?

Posted on August 16, 2012

Yes! You just have to make sure that Authorize.net (or other internet gateway you are using) knows that you have added a new type of credit card you will accept. Since Webtix takes your online patrons directly to the SIM … Continue reading →

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