Tag Archives: tutorial

The Event Type Report

Posted on April 14, 2015

Get a report of how each event type is performing.  This can be a very useful report to see which types of show or event are selling well and which aren’t. Your marketing department wants this. Trust us. RELATED: Learn … Continue reading →

Posted in Desktop Software, Wintix5, Reports | Tagged | Leave a comment

Please post your cancellation and returns policy online

Posted on April 10, 2015

Please post your ticketing and refund policy on your website. Your policy is not the responsibility of Center Stage Software. There are a few things you can also do in Webtix to make sure the information is as prominent and … Continue reading →

Posted in Webtix Online Ticketing, Wintix 6 | Tagged | Leave a comment

Which platforms are your customers using to buy tickets through Webtix?

Posted on April 8, 2015

It can be useful – or at least interesting – to see which platforms your patrons use when purchasing tickets to your events. We know, for instance, that currently 52% of Webtix purchases are being made on mobile devices. We … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Reports | Tagged | Leave a comment

How to convert a reservation to a sale in Wintix 5

Posted on April 1, 2015

The first part, of course, is choosing Reservation as payment type when making a regular sale. NOTE: For Wintix 6 instructions, click here: How to convert reservations into sales – Wintix 6 To convert the reservation into a sale, open the … Continue reading →

Posted in Desktop Software, Wintix5 | Tagged | Leave a comment

Run of Show report – sorted by performance date

Posted on March 31, 2015

Do you have the same show running occasionally over the years and need to differentiate them in your reporting? We have two solutions for running a Run of show report displaying the date information so that repeat shows over the … Continue reading →

Posted in Desktop Software, Wintix5, Reports | Tagged | Leave a comment

How to print a special character on a ticket

Posted on March 31, 2015

A Wintix user needed to know how to get a small marker symbol to appear on certain tickets. They give away “outreach” tickets through several local charities for use by their clients. These tickets are recorded in their system similar … Continue reading →

Posted in Desktop Software, Tickets, Wintix 6 | Tagged | Leave a comment

Daily sales report taking too long to run?

Posted on March 30, 2015

One of our Wintix 6 users ran the Daily sales report for one day and sent it to the screen. The report was over 10,000 pages.  The report didn’t error out, but the number of pages took too long to … Continue reading →

Posted in Wintix 6 | Tagged | Leave a comment

What to do with sales from a cancelled show with General Admission

Posted on March 24, 2015

You don’t have to cancel the sale. There are a couple of ways to go about this: 1) Go to the Tickets tab and replace the number of tickets to zero.  See below: The sale was originally for two tickets.  … Continue reading →

Posted in Desktop Software, Wintix5 | Tagged | Leave a comment

SMTP Error: 553 Sorry, that domain isn’t in my list of allowed rcpthosts (#5.7.1)

Posted on March 24, 2015

Are you getting this error when trying to email in Wintix? SMTP Error: 553 Sorry, that domain isn’t in my list of allowed rcpthosts (#5.7.1) One of our clients reported that he suddenly started getting this error message when sending … Continue reading →

Posted in Desktop Software, Wintix5, Tickets | Tagged | Leave a comment

How to create a mailing list of people who are not part of a “mailing list group”

Posted on March 20, 2015

Wintix has a mailing list groups feature that allows you to assign patrons to groups to make it easy to create email or mailing lists. But what if you want to email or mail patrons who, say, have attended a … Continue reading →

Posted in Desktop Software, Wintix5, Reports | Tagged | Leave a comment