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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Tag Archives: tutorial
Select and sell a season package in Wintix 6
Go to Sales | Season package sale. The Season package sale window appears: The list box on the left shows all available season packages. The list box on the right shows the individual performances that are in the season package … Continue reading
Posted in Desktop Software, Season package/season tickets, Wintix 6
Tagged User manual, tutorial
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Run a sales report in Wintix 6 – by show or by day
Let’s run some reports to show yourself all the good work you’ve been doing! First we will run a report for a show we have sold, Motherless Brooklyn. Then, we will run a report of all of today’s sales. By … Continue reading
Run a sales report in Wintix 6 – by run of show or single performance
You can run sales reports for a single performance or for the run of the show. For a report by single performance: Go to Reports | by Show | Single performance. A window with all the shows in the left … Continue reading
How to presale tickets in Webtix 6 to select patrons, before going on sale to the general public
Have you ever wanted to pre-sell a specific event online to an select group of patrons and not allow these same tickets to be sold to the general public? This will allow your customers to purchase a tickets at a … Continue reading
How to limit the time when a specific price category is available
Do you want to make it so that certain price categories are only available for a limited time? Maybe a price is only available during the early part of an event’s sales period. Or if people want to order dinner … Continue reading
How to force an entry of a phone number when adding a new customer record or editing an existing one
Go to File | Initialization | Mailing list tab Check the box labeled Force entry of phone number You can also use this to: Force entry of address, city, state and zip code Force entry of fax number Force entry … Continue reading
How to update a customer record
If you need to update the data base for mailings, like customers who have moved, where is the best place to do this? To update a customer record, go to Mailing list | Customer lookup Enter the last name of … Continue reading
ERROR:Credit-Card Processing Failure – The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.
One of our clients reported this error with a Webtix order. When this happens, your online patron will also receive this error message. Generally, the patron will resubmit the credit card with the correct billing address. If the online … Continue reading
Posted in Desktop Software, Wintix5, Authorize.net, Credit Card Processing, Accounting, Wintix 6
Tagged tutorial
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House manager alerts and reports
Giving good customer service is a lot easier if you’ve got a few valuable tricks up your sleeve and House Manager Alerts are one of the best. With House Manager Alerts you can know if someone needs special assistance when … Continue reading
Tickets not printing correctly: FGL Boca printer
Problem: One of our customers reported that when trying to print tickets with their FGL Boca printer, the tickets started printing ‘off’ every 6th ticket. In other words the tickets weren’t printing correctly. Fix: Problem solved when going into driver … Continue reading