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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Tag Archives: tutorial
Do you have a record stuck in “Record is in use” state?
Do you have a record that is stuck in the Record is in use state? A Wintix user had that issue. They closed all instances of Wintix and restarted all computers in hopes that this would fix it, but it … Continue reading
Are your workstations not connecting to your database?
After migrating their data to a new server computer, a Wintix user reported that none of the workstations could connect to the database. The new server computer had the connections blocked in the Windows Firewall settings. This is quite common. … Continue reading
Wintix display fuzzy or wrong size?
Did you upgrade to Windows 10 or download a Windows update and now your Wintix display is larger or blurry? The problem is between Windows and your hardware – most likely in the video driver. The best thing is to … Continue reading
How to print a Webtix single performance report with multi-charts
Login to your Webtix admin page. (If you don’t remember your login info, please contact our support department.) From the main menu, choose Report for a single performance. Select the show and performance Check the Seating Chart box Click the … Continue reading
How to rotate text or images on tickets in Wintix
Did you know you can rotate text or images so they fit better on a ticket? Go to File | Ticket setup. Click the Windows printer setup button. Your label designer will open up to edit ticket format. It will … Continue reading
Does a Webtix customer get a notification when their credit card is declined?
If the sale doesn’t go through, there will be no Webtix email notification nor will the box office receive any email notification. What does happen is if the credit card is invalid or is declined, the online patron will get … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Credit Card Processing
Tagged tutorial
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Sales records and other data not correct? Could be a computer problem
Are you having problems with sales records and other data not being written correctly? Does this happen on every computer or just one in particular? Does this happen at random times or during the same time of day? Here are … Continue reading
Pay types not matching on custom reports?
When you run a custom report with pay types, is the report reading Pay1, Pay2, etc. instead of cash, check, credit card, etc.? One of our customers ran a Report | By day | What shows were sold | custom … Continue reading
Webtix error: “Sorry, there are no seats remaining. Please check back soon in case of cancellations.”
Does an online patron get this message even though there are still seats available. Try updating your remaining seats. In Wintix, go to Help | About Wintix Do a right click in the big gray box and click on the … Continue reading
Ticket design: the difference between TRIM(), LTRIM(), and ALLTRIM()
ALLTRIM( ) function Returns a new string containing a copy of the specified string with leading and trailing spaces removed. This function removes the leading and trailing spaces from a string. Spaces inside the string are not removed. You can … Continue reading