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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Tag Archives: tutorial
Can’t print to the right printer? You may need an “Environment variable”
Wintix allows you to choose different printers depending on what you need printed. Go to File | Label and receipt setup and click on the Printer defaults tab. You should see three buttons with ellipses. Clicking on these buttons brings … Continue reading
Ticket delivery methods for Wintix in-house orders
For Wintix orders, you may choose a ticket delivery method (TDM) if you want to assign TDM to each sales transaction. When doing an in-house sale in Wintix, you may choose the TDM for a specific transaction. See screen shot … Continue reading
How to use ARB (Automated Recurring Billing) for subscriber payments with Authorize.net
One of our customers wanted to use ARB (Automated Recurring Billing) so season subscribers could pay easily each month. If you would like to do this, set this up with Authorize.net as ARB. Once you receive the Authorize.net email … Continue reading
Do you need to accept foreign credit cards?
For international charges, you need to check with your payment gateway company. If you are using Authorize.net make a change in your settings by clicking on “Settings” (under Account) | “Address Verification Service” (under Security Settings). This is what gets … Continue reading
How to make all price codes display in Wintix
As you may know, you have 48 price codes to use in Wintix 5. One of our customers wanted to use a lower case letter price code but it wasn’t appearing in Wintix. You need to turn on the 48 … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
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Returning patrons can retrieve their customer information in Webtix through their email address
Returning patrons who buy tickets online through Webtix can look up and auto-populate their customer information by searching by their email address (and password if they entered one). Not only is this convenient for your patrons, but it helps reduce … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License
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How to input a connection string to connect Wintix to database on remote server
NOTE: If you host your data locally, please click here for directions. For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection … Continue reading
Posted in Webtix Rental, Webtix5, Desktop Software, Wintix5, Wintix 6
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When a first time customer orders online, does their information go into the Wintix data base and into our mailing list data base?
When a customer purchases tickets online through Webtix, their information gets saved into your Mailing List database. They are put on the email list depending on which option they chose on the Webtix page where they entered their information. They … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Wintix5, Wintix 6
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How to send patrons a reminder about an upcoming show
It’s getting close to the day of a performance. We know you have a lot to do, but don’t miss out on the opportunity to use this time to build and strengthen your relationship with your patrons by reminding them … Continue reading
Do your tickets have “lines” across them when you print them?
Does your thermal ticket print lines on your tickets? We get contacted by clients requesting a new printer when their tickets display lines across the page as displayed on the above image. You can save your organization a significant amount … Continue reading