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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Tag Archives: tutorial
How to update seats remaining on a chart
PLEASE NOTE: Below are instructions for updating ALL charts for all shows and performances and updating for only a specific performance. Regardless of the method you use, be aware that updating the seats remaining will take some time and will … Continue reading
How to change the font on your tickets
In Wintix, go to File | Ticket setup | Windows printer setup Click the Style tab Click on the Ellipsis button next to Font and the Font window will open: You can change the font, font style or size from … Continue reading
Was a credit card “not approved” but charged anyway through Authorize.net?
There might have been a break in the communication between your computer and Authorize.net. Authorize.net may have received the communication to charge the card, but your ISP may have had a slight interruption so that Authorize.net could not communicate back … Continue reading
Posted in Desktop Software, Wintix5, Internet connectivity, Credit Card Processing, Accounting
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How to add a link to buy tickets online in Facebook
You can add a link to your Webtix page in Facebook so patrons can easily buy tickets from your Facebook page. How do you add a link for tickets to your Page’s event? When you create an event from your … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Tickets
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How to add someone to a “Do not mail” list
NOTE: This post is about patrons who don’t want to receive physical mail. You could use the “Opt-in’ feature to determine if the customer should receive hard mail or not. If they don’t want emails, then more then likely they … Continue reading
How to put a coupon on a ticket
If you are using a standard laser printer to print tickets, rather than the traditional 2″ x 5½” thermal ticket format, you can customize your ticket by doing the following: In Wintix, click on File | Ticket setup | Windows … Continue reading
Can you set up different promo codes for different seats or sections?
A Wintix user asked us… Q: “We want to offer a BOGO promo code, but we have three differently priced seating sections for the target show. Is there a way to do this? Can one code be used for all … Continue reading
How to run a report for all sales done using a specific promo code
In Wintix: Select Mailing list | Generate a mailing list | Export email Click on the Edit the query tab Check to make sure Spreadsheet is selected as your Output file type You will need to copy and paste the … Continue reading
When modifying a ticket format, does a Windows dialogue box, titled ‘Open Picture’ appear?
When modifying a ticket format, a Windows dialogue box, titled Open Picture appears. Here is what’s happening and what to do about it. Go to File| Ticket Setup| Windows Printer Setup Wintix is looking for a graphic (image/logo) that was … Continue reading
EMV Credit Card Terminals and why the world is not going to end
EMV terminals represent a change in the way things are done. Card issuers are starting to take security seriously. There will be advantages but mostly for the card issuers. Hardware suppliers will be happy selling the new terminals. Banks will … Continue reading