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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Tag Archives: tutorial
Can’t create a PDF after you downloaded a Wintix update?
A few Wintix users have reported an issue when they are trying to create a PDF after downloading an update. It could be happening when they are trying to email a receipt from a sales record, run their daily sales … Continue reading
Printer not printing? Try this.
While there may be many reasons your printer isn’t doing it’s job, there is something very simple to check first. Check to see if your printer settings within the printer driver are matching on both the General tab and Advanced … Continue reading
Export an email list for email programs like Constant Contact or Mail Chimp
Wintix makes it easy to create email lists that can be exported into email programs like Constant Contact or Mail Chimp. You can use mailing list groups to create a list. You can use the First Timers Report to create … Continue reading
Add a message to your show about at-door sales after show goes off sale
One of our customers wanted to let online patrons know tickets were still available at the door after the show goes off sale. “I know that we can make tickets go off sale at a certain point prior to the … Continue reading
How to add a seating chart to a performance
Go to Show|Edit a show|Edit date. Check Use a seating chart. Then click on Create a new chart. You get a message Chart does not exist. Would you like to create a chart now? Click Yes The Select the plan … Continue reading
Creating a season package for shows with different seating charts
Many times shows or performances that would be covered by a season package have their own specific seating plans. When creating a season package, it is important to take those different seating plans into account. Below are instructions for creating … Continue reading
Posted in Season package/season tickets, Seating Plans & Charts, Wintix 6
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How to get out of a special ticket format print preview screen
If you have followed these steps, Show | Edit a show | Special ticket format | Settings |Windows printer setup | File | Print preview and want to close the print preview window, there are a couple of ways to … Continue reading
Cancelling a sale/exchanging for a different performance
If you are cancelling a sale at point of sale, clicking on the Cancel button only takes you out of the sale, but does NOT actually cancel the entire transaction and place it into the Cancelled Sales Graveyard. (We will … Continue reading
Exchanging tickets for a different performance
If you are cancelling a sale at point of sale, clicking on the Cancel button only takes you out of the sale, but does NOT actually cancel the entire transaction and place it into the Cancelled Sales Graveyard. (We will … Continue reading
Webtix sales: shipping address versus billing address
If someone orders through Webtix and wants to send a gift, it is necessary to provide a shipping address if it is different than the billing address. How does Webtix handle this? Webtix does not capture the shipping address from … Continue reading