Tag Archives: tutorial

How to find HEX colors to put in HTML

Posted on April 21, 2016

You can use HTML codes in the perfinfo1 tab to add some excitement and pizzazz to your Webtix page. The instructions are here. In one part of the post, you learn how to tell Wintix what color you would like … Continue reading →

Posted in Webtix Online Ticketing | Tagged | Leave a comment

How to print multiple tickets for multiple sales

Posted on April 14, 2016

Do you want to print multiple tickets for multiple sales without having to click Print (on the Windows printer dialogue box) for each sale? Go to File | Ticket setup Uncheck Display a prompt before printing tix. When you uncheck … Continue reading →

Posted in Tickets | Tagged | Leave a comment

How to include taxes and fees into ticket price so it’s not broken out in the total price

Posted on April 12, 2016

One of our Webtix users charges sales tax and a service fee but wanted to have the customer’s receipt show the total only, not breaking out the extra fees, so it would show up as, say, $37.50 or $35.40 instead … Continue reading →

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How to add a logo/image to a default or special ticket format in Wintix 6

Posted on June 25, 2020

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE:  Your image must be around 1″ in diameter and … Continue reading →

Posted in Tickets, Wintix 6 | Tagged | Leave a comment

Authorize.net Technical Updates email

Posted on April 7, 2016

UPDATE AS OF MAY 2019 This information supersedes the instructions below that were published on April 7, 2016. At that time, you were instructed to input the text outlined in red (with “secure2.authorize.net”) for credit card processing in the Initialization … Continue reading →

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Beware of spear phishing emails

Posted on April 6, 2016

Spear phishing is an email that appears to be from an individual or business that you know. But it isn’t. It’s from the same criminal hackers who want your credit card and bank account numbers, passwords, and the financial information … Continue reading →

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Slow Internet or Restrictions Against Having an E-commerce Merchant Account?

Posted on March 30, 2016

You can use Click4tix.com to sell tickets online for an affordable price. Selling tickets online increases your sales and profitability, frees up box office staff time and gives your patrons an easy and convenient way to purchase tickets. If you … Continue reading →

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Run a report for the run of show that shows how many of each type of ticket was purchased

Posted on March 24, 2016

In Wintix, go to Report by show | Run of show. Select the Just the Totals radio button and the Custom report format radio button. Click on the down arrow and choose Prices format. When you run the report and … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Wintix 6 | Tagged | Leave a comment

Is letting patrons retrieve their information in Webtix with their email secure?

Posted on March 22, 2016

A Webtix user was concerned that addresses and phone numbers could be accessed by hackers or thieves because Webtix allows a patron to retrieve their contact information by entering an email address. There is an option you can choose to … Continue reading →

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What do I do if the internet goes down and I can’t sell tickets?

Posted on March 17, 2016

If Center Stage Software is hosting your Wintix, you need an internet connection to access it in real time. So how do you sell tickets if the internet goes down? Unfortunately, that can happen, but, fortunately, it rarely does. There … Continue reading →

Posted in Webtix6, Webtix5, Desktop Software, Wintix5, Internet connectivity, Wintix 6 | Tagged | Leave a comment