Tag Archives: tutorial

How to change a GA show into a reserved seating plan show when you already have sales

One of our Wintix users reported that after they originally built a general admission show in Wintix, the powers that be decided to move it to another theater that has assigned seats so they needed to add a seating chart … Continue reading

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Account history of a deceased patron

What do you do in Wintix if you want to keep the account history of a patron who is deceased, but not have their info included when pulling mailing list reports? You can do one of two things. Make sure … Continue reading

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How to sell parking permits with specific dates online with Webtix

Click here for instructions if you don’t want the permits to have dates. In Wintix, go to Show | Utilities | Add a new show, so you don’t have to worry about inputting any dates. Enter an event called Parking … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment

How to sell parking permits with no specific date online with Webtix

Click here for instructions if you need dates on your permits. In Wintix, go to Show | Utilities | Add a new season package, so you don’t have to worry about inputting any dates. Enter an event called Parking Permit. … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment

Are the number of seats in your seating chart incorrect?

One of our clients was altering her ticket codes in one of her seating charts. Her seating plan was 524 seats, but she noticed her seating chart said she had 525. We don’t know exactly what caused it, but this … Continue reading

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How to set up your show in Wintix to sell tickets in Webtix

When you are editing a show, click on the Internet options tab. Click on the Domains button. Make sure  Domain = Internet (type in Internet if it’s not in there already). Check mark the appropriate price codes for online sales. … Continue reading

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How do I turn on “Require passwords” in Wintix?

In Wintix, go to File | Initialization | click on the Require passwords checkbox. Once the  Require passwords checkbox is checked, click on the Save Settings button. When selected, all users will have to login to Wintix with a username … Continue reading

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How do I know which version of Internet Explorer (IE) I have?

Open up Internet Explorer Click on Help | About Internet Explorer And there it is!

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How to quickly change prices for multiple shows

A Wintix user told us their board of directors raised ticket prices for the coming year, but  they had already entered all the price categories and old prices into Wintix. This is what we told them to do: If only … Continue reading

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How to fix a STF that reverted to a default layout

A Wintix user reported their master ticket setup reverted to some old or default version of their ticket layout that is not correct. Their ticket set up was a Special Ticket Format (STF) so we instructed them to go to: … Continue reading

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