Tag Archives: tutorial

Are the wrong price categories appearing in your multi-charts?

Posted on May 27, 2016

Multi-charts are great to use for online sales if you have a large venue that won’t display completely or if part of your house is reserved seats and part is GA or general admission seats. One of our Wintix 6 … Continue reading →

Posted in Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Unencrypted connection message

Posted on May 19, 2016

Have your customers been getting this message? This would have come up in the last week or two. Is anything wrong with Webtix? NO. But, some things have changed. What has happened is that the DNS authorities have been trying … Continue reading →

Posted in Webtix Online Ticketing | Tagged | Leave a comment

Can you use Wintix on a Mac?

Posted on May 12, 2016

Wintix will work on a Mac, but you also need Parallels, Boot Camp, VMWare Fusion, or Crossover Mac. Parallels and Boot Camp work by using their own copy of Windows. You need to purchase both the program and Windows. (Crossover … Continue reading →

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How to make an inactive name active again

Posted on May 11, 2016

Have you ever wanted to place a name that’s in the inactive mailing list back into your active mailing list in Wintix?  Here’s how. In Wintix, go to Mailing list | Customer lookup. Click on the Generic search button. Select … Continue reading →

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Update charts from a plan

Posted on May 10, 2016

There are two ways to update seating plans. 1. Update charts one show at a time In Wintix, go to Show | Utilities | Update charts from a plan. This enables you to update one plan for one show. This … Continue reading →

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The Plan tools button in your seating plan

Posted on May 9, 2016

Creating a detailed, accurate seating plan is a vital step to selling tickets with a reserved seating plan. While not difficult, it can be pain-staking, tedious work filled with many nuances that must be precisely performed. Center Stage Software will … Continue reading →

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How to make your seating plan bigger

Posted on May 9, 2016

Sometimes, it’s necessary to make a seating plan bigger. Maybe you’ve added some seats in the theatre. With your plan open, Click the Plan tools button (bottom right corner) and depending on where you want to add seats, click one … Continue reading →

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How to make your seating plan smaller

Posted on May 9, 2016

Sometimes, it’s necessary to make a seating plan smaller. Maybe you’ve removed some seats in the theatre and don’t want to have a seating plan with a lot of blank space in it. Start by making the status of each … Continue reading →

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Use service fees to encourage online purchases

Posted on May 2, 2016

Are you charging a service fee for your online patrons but not when you sell tickets in-house. This will discourage patrons from purchasing online, which is the opposite of what you want to do. Some of our clients are encouraging … Continue reading →

Posted in Webtix Online Ticketing | Tagged | Leave a comment

How to get a mailing list for people who have paid for season tickets via specific pay types

Posted on April 21, 2016

Go to Mailing list | Generate a mailing list | Export email This report will include a list of everyone who has purchased a season ticket and will include all payment types originally input in Wintix under File | Payment … Continue reading →

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