Tag Archives: tutorial

How do customer names and records intersect during sales?

There are three checkboxes in the Wintix initialization settings that determine how and when a customer is associated with and attached to a sale. Force entry of names when selling tix – Wintix will alert you if you don’t enter … Continue reading

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How to prevent the customer history screen from appearing during each sale you do in Wintix 6

The Customer snapshot can be a handy reference when you are taking an order in Wintix so you can say thank you for donations or congratulate them on being a frequent patron. If you don’t want it to appear though, … Continue reading

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Recalibrating a Datamax 4203

This post is primarily for CSS internal use but if you read this and find that this is your issue, feel free to try the solution or call us for support. A client’s ticket was printing like this: Here is … Continue reading

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How Center Stage Software backs up data

You should back up everyday. The only cost is a couple minutes of time and it is valuable insurance. We do our own backups – in a different way, though. We use what is called a “replication server.” This is … Continue reading

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Has your email address that you use to send Webtix receipts and tickets been reported as spam?

You may not even be aware that the email address you use for Webtix receipts and tickets has been blacklisted. What you may be experiencing is that your patrons aren’t receiving their receipts, sales don’t appear to go through, or … Continue reading

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Will I be able to preview my Webtix site before it or any changes go live?

No. There is no interface to see this in the desktop application of Wintix. Once the site and its changes are live, you can let us know if something needs to be changed. When you sign up for Webtix, Center Stage … Continue reading

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Misc. questions about Wintix

Do we need to have to preset donation amount?  Can we have donations where we can type in the amount the patron wants to donate at the time of the ticket sale?  Sometimes they tell us “keep the change as … Continue reading

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What is “Value” field for in the price categories?

One of the main reasons we use the Value column is for shows that have been purchased as part of a season ticket sale. Once a season ticket is sold, the individual shows’ prices are shown as zero because they … Continue reading

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How to collect donations in-house Wintix 5

First, learn how to set up donations here. NOTE: We recommend that you set up your donations as a season package rather than an individual show. You will need to sell them as a season package ticket. If someone decides … Continue reading

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How to collect donations in-house Wintix 6

First, learn how to set up donations here. NOTE: We recommend that you set up your donations as a season package rather than an individual show. There are a couple of ways to collect donations in-house. Sell them as a … Continue reading

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