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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Tag Archives: tutorial
Email a ticket or receipt from the Wintix 6 sales record after a sale
When Webtix sales are complete, the online patron will see their receipt in their browser, and the receipt will also be automatically emailed. If you make the sale in-house, you can choose to email the tickets when the transaction is … Continue reading
Can you modify a ticket or label if you have an environment variable?
No. When you add an environment variable to a computer, the ONLY thing it does in Wintix is point tickets, labels, receipts, to a particular printer. You CANNOT modify a ticket format, label format, receipt format, that is unique to … Continue reading
How to get a zip code count
Want to see where your patrons are coming from so you can geographically target them for marketing purposes? Go to Reports | Other reports | Zip code count. Here is an example of what you will see in Wintix 5. Wintix … Continue reading
Are you “missing” a customer in Wintix?
Trying to find a customer record in Wintix? You know they should be there but you just can’t find them. IMPORTANT: Wintix will look for an EXACT match between what you have entered originally and what you have entered when … Continue reading
How to get a Sales Items Report – Wintix 6
There are a couple of ways to get a report of sales items. Items don’t need to be just merchandise you sell – they can be anything that someone pays for, such as service charges. You can choose to view … Continue reading
Are your “Seats remaining” greater than your “Total capacity”?
An odd thing happened to one of our Wintix users. They noticed the show information showed more seats remaining than the total capacity available. Here is the way to fix it: Go to Show | Utilities | Update charts from … Continue reading
How to change your Wintix password
If you are a Wintix user and your administrator wishes you to enter a password to be able to access the program, they will assign you one initially. It’s nice to be able to change your password to one you … Continue reading
“Buy Tickets” button link should read “https” NOT “http”
If you have not done so already, please make sure that the quick link/buy tickets button that takes your patrons to your Webtix site is updated to read “https” instead of “http.” In other words, if your “buy tickets” button … Continue reading
Oversell tickets to general admission (GA) event?
For general admission shows, you can either prevent clerks overselling the house or, if the number of seats is increased, give them permission to oversell the house. To prevent your clerks from overselling a GA shows, go to Tools | … Continue reading
“These tickets were already printed… are you sure you want to print again?”
Have you ever gone into a Webtix sale and tried to print a ticket only to have a pop up warn you “These tickets were already printed… are you sure you want to print again?” You’ve never printed these tickets … Continue reading