Tag Archives: tutorial

How to sell pre-assigned season packages – Wintix 6

Posted on February 11, 2022

Go to Sales | Season package sale. The Season package sale window appears. The list box on the left shows all available season packages. The list box on the right shows the individual performances that are in the season package when each one is … Continue reading →

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Discounts in Wintix/Webtix 6

Posted on September 3, 2018

There are several kinds of discounts you can offer in Wintix 6: A percentage discount A per ticket discount A per order discount Go to Show | Edit a show | Internet options | Discounts. Click the Add a new discount … Continue reading →

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How to quickly add a new API login for all computers using Wintix

Posted on July 24, 2018

Do you have Wintix installed on more than one computer? If you need to input a new API login for credit card processing, you can make sure it’s on everyone’s computers in a snap! As long as you have the … Continue reading →

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Can you modify a ticket or label if you have an environment variable?

Posted on July 20, 2018

No. When you add an environment variable to a computer, the ONLY thing it does in Wintix is point tickets, labels, receipts, to a particular printer. You CANNOT modify a ticket format, label format, receipt format, that is unique to … Continue reading →

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How to get a zip code count

Posted on July 20, 2018

Want to see where your patrons are coming from so you can geographically target them for marketing purposes? Go to  Reports | Other reports | Zip code count. Here is an example of what you will see in Wintix. Wintix allows … Continue reading →

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Are you “missing” a customer in Wintix?

Posted on July 12, 2018

Trying to find a customer record in Wintix? You know they should be there but you just can’t find them. IMPORTANT: Wintix will look for an EXACT match between what you have entered originally and what you have entered when … Continue reading →

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How to get a Sales Items Report – Wintix 6

Posted on July 6, 2018

There are a couple of ways to get a report of sales items. Items don’t need to be just merchandise you sell – they can be anything that someone pays for, such as service charges. You can choose to view … Continue reading →

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Are your “Seats remaining” greater than your “Total capacity”?

Posted on July 5, 2018

An odd thing happened to one of our Wintix users.  They noticed the show information showed more seats remaining than the total capacity available. Here is the way to fix it: Go to Show | Utilities | Update charts from … Continue reading →

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How to change your Wintix password

Posted on July 5, 2018

If you are a Wintix user and your administrator wishes you to enter a password to be able to access the program, they will assign you one initially. It’s nice to be able to change your password to one you … Continue reading →

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Oversell tickets to general admission (GA) event?

Posted on June 13, 2018

For general admission shows, you can either prevent clerks overselling the house or, if the number of seats is increased, give them permission to oversell the house. To prevent your clerks from overselling a GA shows, go to Tools | … Continue reading →

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