Tag Archives: tutorial

Add customer’s partner to a mailing list

In Wintix, go to Mailing list | Generate  mailing list | Create a new list. Give the mailing list a name. Choose your output type (in this case we want a spreadsheet to create a mailing list to subscribers. Click … Continue reading

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Resetting a ticket format to default settings

FOR INTERNAL USAGE The ticket format contains instructions as to which printer to go to, what paper size, orientation and a bunch of other things. The Windows printing subsystem contains similar instructions. It can get confused and it becomes impossible … Continue reading

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Authorize.net transaction response codes

Occasionally you may see a transaction response code number from Authorize.net if there is something the matter with a transaction through Authorize.net. It is an authorization error. Authorize.net has a page on their website where you type in the numeric … Continue reading

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Batch printing unprinted tickets

Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets.  Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading

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Card declined. Hold for review.

Are your patrons trying to purchase tickets and it seems like their card gets declined? Even when they try other credit cards, they still seem declined? After several tries, then Wintix sends them a confirmation email with tickets. They may … Continue reading

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The Purchase Link button in Edit a Show

If you are in Show | Edit a show | Internet options tab, you will see a Purchase link button. This button opens a window where you put a link to a different purchase site if you are holding an … Continue reading

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Report by Day | Pay type

Go to Report | By day | Pay type Pick your starting and ending date and select which format you wish to use for your output. Click Run the report. Here is an example of what the report looks like. … Continue reading

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How to create an email list of patrons

Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields … Continue reading

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How to reset your Zebra scanner

Does your Zebra scanner: Not turn on Not take a charge You can find instructions on how to solve this on YouTube

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Setting up Stripe in Wintix

You can use charge cards two ways in Stripe: through a browser or a terminal. To charge cards in Stripe with a browser: In Wintix, go to File | Initialization | Credit cards. Choose STRIPE CONNECT (not STRIPE) as the … Continue reading

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