Category Archives: Webtix6

Webtix6 software information. Sell tickets or register for events online.

No prices available for this seat on Webtix?

Posted on November 9, 2022

When someone tries to buy tickets on Webtix, do they get the message “The selected chart was not found” and “No prices available for this seat”? NOTE: This is applicable to season tickets, as well. Go to Edit a show. … Continue reading →

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How to improve your Webtix site in a few simple steps

Posted on March 14, 2023

Little improvements can make a big change when it comes to how your online patrons experience buying tickets. You can make the experience easier and more pleasant by making a few simple changes to: Update your logo Select a background … Continue reading →

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Does Webtix tell your patron their account doesn’t exist?

Posted on April 11, 2023

What if your customer is trying to buy tickets online, and already has an account, but Webtix says they don’t? When they go to sign in to complete their purchase, they get the message “Customer record not found, please create … Continue reading →

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What to do about third-party ticket resellers

Posted on November 14, 2024

When tickets are in high demand, look out for ticket resellers. Make sure your customers know that tickets are only available through you. You are scanning tickets at the door to make sure. Ticket resellers charge exorbitant prices. That’s how … Continue reading →

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Add a “tickets on sale” message with future date and time in Webtix 6

Posted on September 3, 2019

Want to create some excitement on your Webtix site about an upcoming event but not ready to put the tickets on sale yet? Some ticketing companies will let you put a “coming soon” announcement but Webtix allows you to put … Continue reading →

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Adding images to your Webtix page – Wintix 6

Posted on May 26, 2023

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend using images no larger than 4MB. While the database can handle … Continue reading →

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Do you see white boxes or squares on your Webtix seating chart?

Posted on May 10, 2019

When you or your patrons are looking at a seating chart online, do you see any white boxes or squares where a seat should be? The “seats” can be bought BUT there are no seats really there to buy. You … Continue reading →

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How to set a time for a performance to go on and off sale in Webtix

Posted on April 23, 2019

If you want different settings for the on and off sale times for online sales than in-house sales, you will need to go into the internet options for that show. Go to Show | Edit a show | Internet Options … Continue reading →

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An in-depth look at Wintix and Webtix 6

Posted on February 19, 2019

Wintix and Webtix 6 can handle tasks and reporting from simple and basic to complex and intricate. Because we listen to what our customers need and want in box office software, our team of dedicated programmers have developed an extremely … Continue reading →

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Welcome Webtix buyers from anywhere in the world

Posted on February 14, 2019

Did you know that the latest version of Webtix 6 allows anyone with any address anywhere to buy tickets on your site? Check this out… Her Majesty Marie A. is fleeing to America (unless those nasty peasants introduce her to … Continue reading →

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