Category Archives: Webtix Rental

This is software as a service. We host your data and allow you to rent Webtix5 for $2 a day. All you need is an internet connection.

What does a sold out performance look like on Webtix?

Posted on June 22, 2015

When you click on the Purchase button for that performance, the next page displays the following message: “Sorry, there are no seats remaining. Please check back soon in case of cancellations.” If you have any open seats, even house seats, … Continue reading →

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Is your show on Webtix going off sale too soon?

Posted on June 22, 2015

Please contact Center Stage Software Support: 831-920-1254 or support@centerstage.com. It’s possible there might be a small error on line 28 of ./_custom/_includes/config.php where the time zone was listed. For example, it could be entered as: $cstage[‘defaultWebtixTimeZone’] = “US/Pacific “; It … Continue reading →

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Can you use Google Analytics with Webtix?

Posted on June 12, 2015

Yes. Just have your webmaster apply the Google Analytics code to your Webtix page and you can track your patrons.

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How to use Wintix and Webtix to invite patrons to join a mailing list

Posted on June 11, 2015

Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading →

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Which platforms are your customers using to buy tickets through Webtix?

Posted on April 8, 2015

It can be useful – or at least interesting – to see which platforms your patrons use when purchasing tickets to your events. We know, for instance, that currently 52% of Webtix purchases are being made on mobile devices. We … Continue reading →

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How to release house seats for sale online prior to performance

Posted on March 18, 2015

House seats belong, by definition, to the house. They can’t be sold online and you need permission to sell them in-house. They are there for special circumstances when you need seats for VIPs, etc. There are situations, though, when you … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix6, Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment

Does your Webtix slow down when you backup Wintix?

Posted on March 17, 2015

Unfortunately, it’s a matter of cycles in the processor and bandwidth. There is nothing you can do about it. However, you can do the backup at 3:00 in the morning, when there won’t be much web traffic. Put it in … Continue reading →

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How to let patrons know a seat has a restricted or obstructed view

Posted on February 23, 2015

We would suggest putting in a special price code for “Restricted view” seats. That way, they will know, for sure.  Those seats would be for sale for only the “Restricted view” price. Depending on how important this is, there are … Continue reading →

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How to turn off Webtix sales

Posted on December 11, 2014

You don’t want people to be able to buy tickets online right before the performance but you still need to be able to sell tickets at the door. Here’s how to do that: IMPORTANT: If you go to Show | … Continue reading →

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If you remove the “password required” option from Webtix, will returning patrons be able to access their account?

Posted on December 10, 2014

Yes. If the password field (for returning patron log in) is removed from your Webtix files, then even if a customer has a password associated with their log in, they will be able to retrieve their information using only their … Continue reading →

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