Category Archives: Webtix Rental

This is software as a service. We host your data and allow you to rent Webtix5 for $2 a day. All you need is an internet connection.

If you remove the “password required” option from Webtix, will returning patrons be able to access their account?

Posted on December 10, 2014

Yes. If the password field (for returning patron log in) is removed from your Webtix files, then even if a customer has a password associated with their log in, they will be able to retrieve their information using only their … Continue reading →

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Can Webtix charge just ONE service charge if patrons buy more than one show at a time?

Posted on December 10, 2014

The quick answer is no. Each order (or sale transaction) has its own unique sale number. The per order service charge applies to each unique sales transaction.  Webtix can perform multi-sale purchases at one checkout, but the $4.50 service charge … Continue reading →

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How to access a list of patrons who click “Include me on your email list” in a Webtix order

Posted on December 5, 2014

Go to Mailing List|Generate a mailing list|Export email The window Exporting email addresses appears Check the box in the upper center of that window labeled Include only records that have opted in Go to the Fields to export tab Choose … Continue reading →

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How to access a list of patrons who click “Include me on your email list” in a Webtix order

Posted on December 4, 2014

Go to Mailing List|Generate a mailing list|Export Email The window Exporting email addresses appears Select the box in the upper center of that window labeled Include only records that have opted in Go to the Fields to export tab Choose … Continue reading →

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How to know if someone has made a donation online through Webtix

Posted on December 3, 2014

There are several ways you can get this information. 1. First, if you’re getting a copy of the Webtix receipt for each sale that’s done online, that information is in the emailed receipt.  The screen shot below is an example … Continue reading →

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

Make the publicity collection mandatory

Posted on December 2, 2014

This is an option you can select when you set up your Webtix subscription.  When your online patrons come to the publicity section, they have the option of completing that section. If you choose to make this mandatory, your online … Continue reading →

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Do Webtix patrons need to enter a password to retrieve their information?

Posted on December 2, 2014

No. When you purchase a Webtix subscription, you are asked to fill out a Webtix Rental Agreement. One of the questions we ask is whether or not you want to force a customer to use a password when they look … Continue reading →

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How to set up a show with a special price for two people (a “twofer” or 2 for 1)

Posted on November 25, 2014

Want to offer a special price for people who buy two tickets? Say you have a performance where the price for a single ticket is $60 but couples can buy two tickets for $100. One of our customers wanted to … Continue reading →

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News bulletin about POODLE security issue 10/29/14

Posted on November 12, 2014

Center Stage Software has been getting inquiries from some of our customers who use Authorize.net and have received a notification from them about a Internet-wide security issue, commonly referred to as POODLE. Here is some important information: Who does POODLE … Continue reading →

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Changing the Webtix shopping cart time out default of 20 minutes

Posted on October 20, 2014

If you are using Webtix for online sales, the default time for the shopping cart to time out is 20 minutes. While you can choose any amount of minutes for it to time out, we would like to give you … Continue reading →

Posted in Credit Card Processing, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5 | Tagged | Leave a comment