Category Archives: Webtix Rental

This is software as a service. We host your data and allow you to rent Webtix5 for $2 a day. All you need is an internet connection.

Require patrons to agree with “Terms and conditions” before they purchase tickets online – Wintix 6

Posted on October 13, 2020

Terms and conditions are the legal agreements between a service provider and a person who wants to use that service. The person must agree to abide by the terms of service in order to use the offered service. Terms of … Continue reading →

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How to sell parking permits with specific dates online with Webtix

Posted on August 5, 2016

Click here for instructions if you don’t want the permits to have dates. In Wintix, go to Show | Utilities | Add a new show, so you don’t have to worry about inputting any dates. Enter an event called Parking … Continue reading →

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How to sell parking permits with no specific date online with Webtix

Posted on August 5, 2016

Click here for instructions if you need dates on your permits. In Wintix, go to Show | Utilities | Add a new season package, so you don’t have to worry about inputting any dates. Enter an event called Parking Permit. … Continue reading →

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How to set up your show in Wintix to sell tickets in Webtix

Posted on July 27, 2016

When you are editing a show, click on the Internet options tab. Click on the Domains button. Make sure  Domain = Internet (type in Internet if it’s not in there already). Check mark the appropriate price codes for online sales. … Continue reading →

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How to add a special added performance with different prices to sell on Webtix

Posted on February 22, 2016

One of our Wintix/Webtix users had a specially added performance with different price categories they needed to sell online with Webtix. They didn’t want to alter or add price categories to the original show, so they set up the added … Continue reading →

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Error message – “You must choose some seats to proceed”

Posted on January 29, 2016

Are any of your Webtix customers getting this message and not able to complete their online purchase? It could be that they are using an older version of Internet Explorer (IE). Add verbiage on your website to say something like … Continue reading →

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Webtix sales: shipping address versus billing address

Posted on December 15, 2015

If someone orders through Webtix and wants to send a gift, it is necessary to provide a shipping address if it is different than the billing address. How does Webtix handle this? Webtix does not capture the shipping address from … Continue reading →

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How to set the maximum number of tickets that can be bought online in one price category

Posted on December 1, 2015

Go to Show | Edit a show | <name of show> Click on the Internet options button You can set the maximum number of tickets in the top field up to 9999.

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Are you or your patrons not receiving email purchase receipts for Webtix sales?

Posted on November 19, 2015

This happened to one of our clients. Four patrons didn’t receive their Webtix receipt on two different days and times and the box office didn’t received them, either. We use Postmark for email services that allows us to keep track … Continue reading →

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Patrons not able to complete Webtix purchase?

Posted on November 6, 2015

A Wintix user reported his his patrons were able to access Webtix, but when it was time to submit their credit card onto the PayPal payment form, they saw the message in the screen shot below. Our customer thought Webtix … Continue reading →

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