What should a bar code scanner display?

(Last updated on: September 17, 2015)

The answer shows up when you edit a sale.

  • Click on the Display seat list button.
  • Then, click on the Show bar codes button. You will see what the bar code should be:

bar code 2

Practice goes a long way to alleviating the tension that happens with scanners. There are two things that may help here:

  • ┬áIf you set up a test show for yesterday and a practice session is today, you do not need to re-enter it. Just click on Show | Utilities | Change a date or time. You can change the date and time to today. That way, it will show up in Scantix.
  • If you want to re-scan tickets, you need to reset the scans for a performance. To do this, click on Tools | Bar code scanning report | Reset scans.

scantix report 3

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