Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

How to set up a regularly scheduled, recurring GA (general admission) show

Posted on July 7, 2021

Do you have a recurring GA event and want to sell tickets to it online? One of our clients has a regular show at an ice cream parlor. It happens daily and there are several shows each day. They have … Continue reading →

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Scantix update 9-27-21

Posted on September 28, 2021

Fix to camera-based scanning devices. When first logging in, and on attempted scans, the result screen is not displayed. The app returns to Waiting for Barcode. There was an issue with the UI navigational controls internally that was not properly … Continue reading →

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Where to input/display COVID protocol or other important information in Wintix for display in Webtix

Posted on October 20, 2021

Covid protocols seem like they change all the time right now. Did you know you can: Have us add a pop up window about Covid requirements to display on the Webtix checkout page. Add information in Wintix to display in … Continue reading →

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Webtix updates 12-17-21

Posted on December 15, 2021

Feature Changes If you are using Cinesend, you can generate season package vouchers. Webtix previously had a setting to enable event type text replacements that are set within Wintix. The setting was removed so it works without it. Feature Improvements … Continue reading →

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How to assign reserved seats to general admission (GA) tickets

Posted on February 1, 2022

There may be a situation where you want your online Webtix patrons to buy GA (general admission) tickets, but then you want to assign them reserved seats in-house in your box office. This could be a scenario where you want … Continue reading →

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How to use Google Images to create a thumbnail image for your Webtix show

Posted on May 3, 2022

Webtix allows you to add thumbprint images on your event listing page to help create excitement and boost sales. Because the images are small, you have to input a small file into Wintix to have it display properly in Webtix. … Continue reading →

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Scantix Release: 3.3.0

Posted on June 29, 2022

A new scantix version was released 6/27/22. The new version is 3.3.0 for both Android and iOS. The only changes are as follows: New API endpoints for Scantix Support for 3rd party bluetooth scanners

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Unspecified pay types?

Posted on August 11, 2022

Are you finding that there are unspecified pay types for online Webtix purchases? Go to Show | Edit a show | Internet options tab. Click the Domains button. Highlight the Domain name INTERNET. Make sure the Internet Credit Card box … Continue reading →

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No prices available for this seat on Webtix?

Posted on November 9, 2022

When someone tries to buy tickets on Webtix, do they get the message “The selected chart was not found” and “No prices available for this seat”? NOTE: This is applicable to season tickets, as well. Go to Edit a show. … Continue reading →

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Willie Nelson and server capacities

Posted on February 15, 2023

A couple years ago, we were asked by one of our customers if Webtix could handle a Willie Nelson on-sale. We asked for more details: It would be The One and Only Willie Nelson The performance would be in the … Continue reading →

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