Category Archives: Printers/Tickets

Find information on printers and tickets

Is the font size too big to print on your ticket format or reports?

Is the font size too big to print properly on reports or tickets? (In the example below, the font size on the left ticket is printing out too big and won’t fit on the ticket.) If this happens to you, … Continue reading

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Want to change the location that prints on tickets?

Go to Show | Edit a show and highlight the performance date. Enter the new information in the Theatre and Location fields. The new text will display on the ticket.

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How to fix a STF that reverted to a default layout

A Wintix user reported their master ticket setup reverted to some old or default version of their ticket layout that is not correct. Their ticket set up was a Special Ticket Format (STF) so we instructed them to go to: … Continue reading

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What is a Special Ticket Format (STF) and when would I use it?

You don’t need to  create and use a Special Ticket Format (STF) unless the ticket for that show will be different from the default ticket. So, when would you use a STF? If the show has a logo that is … Continue reading

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How to add leading zeroes on tickets

NOTE: This post is intended for internal use only. A Wintix user needed to print tickets in quantities greater than 10,000 tickets. They also needed to number them with a 4 digit number. They wanted to print numbers from 00001 … Continue reading

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Printer drivers and set up instructions

About two thirds of our tech support deals with printers In fact, many printing problems can be solved with downloading an updated printer driver. Here are links to download drivers for commonly used printers from Datamax, Boca, Practical Automation and … Continue reading

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How to print multiple tickets for multiple sales

Do you want to print multiple tickets for multiple sales without having to click Print (on the Windows printer dialogue box) for each sale? Go to File | Ticket setup Uncheck Display a prompt before printing tix. When you uncheck … Continue reading

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How to add a logo/image to a default or special ticket format in Wintix 6

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE:  Your image must be around 1″ in diameter and … Continue reading

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Is there a delay when you print tickets?

Here is what to do: On your computer, go to your devices and printers area of Windows. Once you click on Devices and Printers, you will see a listing of printers. Right click on the printer and choose Printer properties. … Continue reading

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Color graphic on ticket is fuzzy or grainy when printing on a GoDEX printer

If you have a 300 dpi printer, the graphic or logo should print clearly.  You may need to get a better digital logo designed.  Show the graphic or logo to your designer and find out if you can get a … Continue reading

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