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Recent Posts
Category Archives: Printers/Tickets
Can you modify a ticket or label if you have an environment variable?
No. When you add an environment variable to a computer, the ONLY thing it does in Wintix is point tickets, labels, receipts, to a particular printer. You CANNOT modify a ticket format, label format, receipt format, that is unique to … Continue reading
“These tickets were already printed… are you sure you want to print again?”
Have you ever gone into a Webtix sale and tried to print a ticket only to have a pop up warn you “These tickets were already printed… are you sure you want to print again?” You’ve never printed these tickets … Continue reading
Make your email receipt into your patron’s ticket instead of attaching a ticket PDF
There has been an issue with delivery of ticket PDFs as attachments to an email that will only continue to grow. If you are using Wintix 5, we highly recommend that you start telling your patrons that their email receipt … Continue reading
Will thermal labels fade?
A Wintix user wanted to know if an auditor goes into the records a year or two later and looks at the label, will they still be readable? We told them, if you keep the labels covered in a box … Continue reading
Make sure your tickets are pointing to the right printer
One of our Wintix users notified us that the ticket format on her computer was working correctly and the ticket format on her associate’s computer was not – her tickets were printing so that the ticket was partially cut off … Continue reading
Setting up a Datamax S Class 3210 or 3306 Thermal Printer
This document will help you set up your Datamax S Class 3210 or 3306 thermal printer. We hope the following instructions are clear. If, for any reason, the operator cannot successfully set up the printer and be able to print … Continue reading
Don’t hand write those tickets!
Did your thermal ticket printer just break and you don’t have time to get it fixed before you need to print tickets? Some of our Wintix users think they need to hand write their tickets in this unlikely event. Resist … Continue reading
Recalibrating a Datamax 4203
This post is primarily for CSS internal use but if you read this and find that this is your issue, feel free to try the solution or call us for support. A client’s ticket was printing like this: Here is … Continue reading
How long does a thermal printer last?
Generally most printers will last for about 10 years before you will need a new print head. That’s the only thing that will wear out in time. You do need to properly maintain your print head for that length of … Continue reading
How to setup the driver and load thermal labels in a GoDEX RT200i printer
Click this link to download the RT200i printer driver. To setup your printer to print thermal labels, make the following changes in the Seagull driver. This requires Administrator logon to the PC. Note: Once the driver has been installed, In … Continue reading