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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: General Information
Numbering General Admission Tickets for Auditing Purposes
There are three ways of numbering your tickets: You can use the Tixnum field. This field will print a series of numbers starting at 1. For instance, a sale of four tickets would be labeled 1, 2, 3, and 4. … Continue reading
Posted in Desktop Software, Wintix5, Printers/Tickets, Tickets, Accounting
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Authorize.net error code 99
Response Code 99 Tool Response Code 99 indicates that the payment gateway could not authenticate the transaction fingerprint submitted for a Simple Integration Method (SIM) transaction. This error is received when the transaction fingerprint recreated by the payment gateway does … Continue reading
Credit card error – Authorize.net
If you are trying to process a credit card, have an Authorize.net account and you see an error message in Wintix, that error message is coming directly from Authorize.net. For example, you may see the following message: The following errors … Continue reading
How to apply a promotional code to a specific performance in Wintix for online sales
NOTE: After showing you how to apply a promo code to one performance, there are instructions on how to apply the promo code to more than one performance of a show. In Wintix, Go to Show | Edit a Show … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Accounting
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Run a daily Webtix sales report
In Wintix, run a report by day. All transactions including in-house and Webtix will be displayed. If you wish to isolate those transactions that are done through Webtix only, click on Reports | By Day | Clerks | Report for 1 … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Reports, Accounting
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No customer name on receipt for cancelled sale
When you cancel a sale, it removes the customer name from the sale. (See screen shot below.) If you bring up a sale record, then click on Print a receipt – the window below comes up. If you will notice … Continue reading
Running reports from the archived files (oldsales)
Running reports from the archived files (oldsales) is very much like running reports from mainsale (active file). Go to Reports | Run of show Click the from Oldsales radio button. Choose the show you would like to for your Run … Continue reading
How to handle split payments in Wintix 5
If a customer pays with split payment (cash/check, for example), you need to create a payment type: cash/check. Choose the cash/check payment type, then manually input the amount of money in each column (i.e: for a split payment of $40 … Continue reading
How to add a service charge only for online purchases
Click on File | Payment type. Make sure you have a payment type labeled Internet credit card. To apply a per order or per ticket or percentage service charge, click on the appropriate column and add the desired amount (see … Continue reading
How to modify generic pay types in the What shows were sold report
The standard report has generic pay types (ie. pay type 1, 2, etc.) but you can modify them and create a custom report with specific pay types. Go to Reports | by Day | What shows were sold. Choose Custom … Continue reading