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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: Wintix5
Important: Security Certificate Upgrades on May 26th, 2015 from Authorize.net
Center Stage Software and some of our customers received this information from Authorize.net recently: Important: Security Certificate Upgrades on May 26th Authorize.Net is upgrading our infrastructure to enhance system performance and security. On May 26, 2015, we are upgrading to … Continue reading
How to release house seats for sale online prior to performance
House seats belong, by definition, to the house. They can’t be sold online and you need permission to sell them in-house. They are there for special circumstances when you need seats for VIPs, etc. There are situations, though, when you … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix6, Desktop Software, Wintix5, Seating Plans & Charts
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Troubleshooting the “MySQL Connector/ODBC” window when trying to run Wintix?
Click the test button: If the last sentence begins with ‘Access denied’…it’s a problem with the connection string. If the last sentence begins with ‘Cannot connect to server’…it’s a problem with the port firewall/security Also check: Is Webtix working? If … Continue reading
Is a firewall preventing you from downloading Wintix onto a new computer workstation?
If your organization has tight computer security, you may not be able to download Wintix on a new computer because you are behind a firewall. If you have an IT department or specialist, please tell them that PORT 3303 must … Continue reading
Export emails from a show that is archived
In Wintix, click on Report | By Show | Run of Show | choose Oldsales. (See screen shot below.) In Wintix 5, we often choose to run it to a DBF file (and convert it to a spreadsheet). The output file … Continue reading
Can’t print to the right printer? You may need an “Environment variable”
Wintix allows you to choose different printers depending on what you need printed. Go to File | Label and receipt setup and click on the Printer defaults tab. You should see three buttons with ellipses. Clicking on these buttons brings … Continue reading
Ticket delivery methods for Wintix in-house orders
For Wintix orders, you may choose a ticket delivery method (TDM) if you want to assign TDM to each sales transaction. When doing an in-house sale in Wintix, you may choose the TDM for a specific transaction. See screen shot … Continue reading
How to make all price codes display in Wintix
As you may know, you have 48 price codes to use in Wintix 5. One of our customers wanted to use a lower case letter price code but it wasn’t appearing in Wintix. You need to turn on the 48 … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
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How to input a connection string to connect Wintix to database on remote server
NOTE: If you host your data locally, please click here for directions. For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection … Continue reading
Posted in Webtix Rental, Webtix5, Desktop Software, Wintix5, Wintix 6
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When a first time customer orders online, does their information go into the Wintix data base and into our mailing list data base?
When a customer purchases tickets online through Webtix, their information gets saved into your Mailing List database. They are put on the email list depending on which option they chose on the Webtix page where they entered their information. They … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Wintix5, Wintix 6
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