Category Archives: Wintix 6

Wintix update 11-15-23

Posted on November 16, 2023

Multiple payment types used for one sale are now being recorded in the Daily Sales Reports. The flex pass caption on the show pick options that count how many shows a customer has picked in the pass, will appear even … Continue reading →

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How to create an email list of patrons

Posted on December 21, 2023

Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields … Continue reading →

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What to do if you need to do a lot of refunds for a show or period of time

Posted on March 14, 2024

Something may happen where you need to refund a lot of tickets in a short period of time – a cancelled show or a building issue where you will be closed for repairs. In this case, searching for sale records … Continue reading →

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Sort shows on Webtix by Event Type, Location, or Theatre

Posted on April 4, 2024

Some of our clients sell tickets to multiple shows, performed in several theatres in many locations. Did you know you can enable your patrons to sort shows by event type, location or theatre so they can find what they are … Continue reading →

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Delete temporary (temp) files

Posted on April 17, 2024

Temporary files may occasionally interfere with normal operations. For example, one Wintix user reported the following memo file referencing a missing or invalid file in the AppData\Local\Temp folder. We recommended they delete files in their Temp folder.   Can’t find … Continue reading →

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How to use Wintix/Webtix to set up and run a raffle

Posted on July 18, 2024

Check with your state and local gaming commission to see if there are any restrictions to taking payment for raffle tickets with credit cards. Since raffles are a game of chance, not skill, your gaming commission may place restrictions on … Continue reading →

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Authorize.net emails (APIs, SSL, TSL, DigiCert, AFDS & more) Sept/Oct 2024

Posted on October 9, 2024

If you use Authorize.net as a payment gateway, you may have received either or both of the following emails from Authorize.net between September 26 and October 9. Here are the emails and some information on what you need to – … Continue reading →

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How to export a barcode file

Posted on October 10, 2024

Go to Tools | Scan bar coded tickets Select the show and performance you want to export Choose DBF as file type Select the Export bar codes radio button and Run the report When the notify window pops up showing … Continue reading →

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What to do about third-party ticket resellers

Posted on November 14, 2024

When tickets are in high demand, look out for ticket resellers. Make sure your customers know that tickets are only available through you. You are scanning tickets at the door to make sure. Ticket resellers charge exorbitant prices. That’s how … Continue reading →

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It’s important to back up (backup) your Wintix every day!

Posted on September 26, 2019

As someone famous once said, “One day your computer will not work. period.” While we hope that never happens to you, the way to best protect yourself is to back up your data every day. Period. To do a backup, … Continue reading →

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