Category Archives: Wintix 6

How to use Wintix and Webtix to invite patrons to join a mailing list

Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to determine which seating charts are used for each performance of a show

A Wintix user had a show with a few dozen performances, but realized they hadn’t attached a seating plan to each performance. To check performance by performance would be very time-consuming, but there is an easier way to determine which … Continue reading

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Important: Security Certificate Upgrades on May 26th, 2015 from Authorize.net

Center Stage Software and some of our customers received this information from Authorize.net recently: Important: Security Certificate Upgrades on May 26th Authorize.Net is upgrading our infrastructure to enhance system performance and security. On May 26, 2015, we are upgrading to … Continue reading

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How to run a report on more than one show at a time for Wintix 6

Want to run a report on multiple shows at one time? What if you want to run a report with more than one show on old shows that are now archived. You can do it through the Season ticket report. … Continue reading

Posted in Desktop Software, Reports, Season package/season tickets, Wintix 6 | Tagged | Leave a comment

Please post your cancellation and returns policy online

Please post your ticketing and refund policy on your website. Your policy is not the responsibility of Center Stage Software. There are a few things you can also do in Webtix to make sure the information is as prominent and … Continue reading

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How to print a special character on a ticket

A Wintix user needed to know how to get a small marker symbol to appear on certain tickets. They give away “outreach” tickets through several local charities for use by their clients. These tickets are recorded in their system similar … Continue reading

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Daily sales report taking too long to run?

One of our Wintix 6 users ran the Daily sales report for one day and sent it to the screen. The report was over 10,000 pages.  The report didn’t error out, but the number of pages took too long to … Continue reading

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Troubleshooting the “MySQL Connector/ODBC” window when trying to run Wintix?

Click the test button: If the last sentence begins with ‘Access denied’…it’s a problem with the connection string. If the last sentence begins with ‘Cannot connect to server’…it’s a problem with the port firewall/security Also check: Is Webtix working? If … Continue reading

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Is a firewall preventing you from downloading Wintix onto a new computer workstation?

If your organization has tight computer security, you may not be able to download Wintix on a new computer because you are behind a firewall. If you have an IT department or specialist, please tell them that PORT 3303 must … Continue reading

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Export emails from a show that is archived

In Wintix, click on Report | By Show | Run of Show | choose Oldsales.  (See screen shot below.) In Wintix 5, we often choose to run it to a  DBF file (and convert it to a spreadsheet). The output file … Continue reading

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