Category Archives: Wintix 6

How to add someone to a “Do not mail” list

NOTE: This post is about patrons who don’t want to receive physical mail. You could use the “Opt-in’ feature to determine if the customer should receive hard mail or not.  If they don’t want emails, then more then likely they … Continue reading

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Seating plan or seating plan PDF not displaying correctly?

Occasionally, we will hear from a Wintix user who is having the ASCII characters that make up the status of a seat in Wintix display incorrectly. They may see this message when trying to view a PDF of a seating … Continue reading

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Wintix display fuzzy or wrong size?

Did you upgrade to Windows 10 or download a Windows update and now your Wintix display is larger or blurry? The problem is between Windows and your hardware – most likely in the video driver. The best thing is to … Continue reading

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How to rotate text or images on tickets in Wintix

Did you know you can rotate text or images so they fit better on a ticket? Go to File | Ticket setup. Click the Windows printer setup button. Your label designer will open up to edit ticket format. It will … Continue reading

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Sales records and other data not correct? Could be a computer problem

Are you having problems with sales records and other data not being written correctly? Does this happen on every computer or just one in particular? Does this happen at random times or during the same time of day? Here are … Continue reading

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Can’t find your Wintix shortcut? Here’s what to do

Did your Wintix shortcut icon accidentally get deleted? You can create a new one quite simply. Navigate to C:\Wintix6: Go to your computer Start Menu | Computer Double click on Local Disk (C:) Double click Wintix6 folder Scroll down to startwintix6.exe … Continue reading

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Add form choices (formchoices) to the showinfo3 tab

Form choices (a little drop down menu) are extremely useful for allowing patrons to choose all manner of things when they make a purchase online. Here are a few examples: Which shows they want to see from a season package … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want

Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading

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How to run a sales report with hand-selected shows

A Wintix user has been doing test sales in a test show, but didn’t want those to show up in a sales report and skew results. If you run a Daily Sales Report, your report shows all sales – you … Continue reading

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How to add a spouse’s name to a ticket format

Go to  File |Ticket setup | click on the Windows printer setup button –  this will bring up the Label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of … Continue reading

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