Category Archives: Wintix 6

Are your “Seats remaining” greater than your “Total capacity”?

Posted on July 5, 2018

An odd thing happened to one of our Wintix users.  They noticed the show information showed more seats remaining than the total capacity available. Here is the way to fix it: Go to Show | Utilities | Update charts from … Continue reading →

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How to change your Wintix password

Posted on July 5, 2018

If you are a Wintix user and your administrator wishes you to enter a password to be able to access the program, they will assign you one initially. It’s nice to be able to change your password to one you … Continue reading →

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CSS Support Contract Provisions PDF for Wintix 6

Posted on June 29, 2018

Please click the link below to access the downloadable CSS Support Contact Provisions PDF for Wintix 6 dated 8-24-20. CSS Support Contract Provisions Wintix and Webtix v 6 8-24-20

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“Buy Tickets” button link should read “https” NOT “http”

Posted on June 19, 2018

If you have not done so already, please make sure that the quick link/buy tickets button that takes your patrons to your Webtix site is updated to read “https” instead of “http.” In other words, if your “buy tickets” button … Continue reading →

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Oversell tickets to general admission (GA) event?

Posted on June 13, 2018

For general admission shows, you can either prevent clerks overselling the house or, if the number of seats is increased, give them permission to oversell the house. To prevent your clerks from overselling a GA shows, go to Tools | … Continue reading →

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Is your Wintix email being sent but not received?

Posted on May 16, 2018

This happened to some Wintix users who informed Center Stage Software about it. We got in touch with Mandrill, which is the email server we use for Wintix and Webtix emails. Mandrill reported back that the emails were received, sent, and … Continue reading →

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Run a single performance report without the report running hundreds of pages

Posted on March 22, 2018

This is especially for you Wintix 6 users out there! Wintix 6 now puts these nice shaded boxes around each sales record on the report. The problem is that if you need to print the report, it could well make … Continue reading →

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W as a price code or a wheelchair symbol

Posted on March 22, 2018

A Wintix/Webtix user was concerned about seats that looked available in-house… … but not online… They were concerned that it might create a double sale. Their concerns were unfounded as Wintix will not allow a double sale to happen. What … Continue reading →

Posted in Webtix Online Ticketing, Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Selling tickets for a group renting your venue

Posted on March 22, 2018

If someone is renting your facility and only produces one or two events a year, it may not make sense for them to have their own Wintix software. You can sell tickets to their event using your own Wintix software … Continue reading →

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Attach another customer to a sales transaction

Posted on January 17, 2018

In this example, Judith Jacobs bought some tickets but she now wants Mary Hill to be able to use them. The sale is under Judith’s name but needs to be changed to Mary’s name. In the Sale record, click on … Continue reading →

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