Category Archives: Wintix 6

Label and receipt setup

From the File menu choose Label and receipt setup. The Receipt setup window appears. The Labels tab appears by default. From this tab, you may choose from any of the actions listed on the buttons. NOTE: Wintix provides you with … Continue reading

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Do you see white boxes or squares on your Webtix seating chart?

When you or your patrons are looking at a seating chart online, do you see any white boxes or squares where a seat should be? The “seats” can be bought BUT there are no seats really there to buy. You … Continue reading

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You must click on a performance to make a sale in Wintix 6

Are you an organization that puts on lots of shows and/or lots of performances? It’s easy to accidentally have the wrong performance selected if there is a long list of them and sell tickets to the wrong performance. You can … Continue reading

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Search for a show while selling a ticket

Do you have a long list of shows? Do you sometimes need to scroll up and down the list of shows in the Selling a ticket window to find the show you want to sell? While the list of shows … Continue reading

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How to find a cancelled sale

If the cancelled sales are still in Mainsale, go to Reports | Run of show | <Cancelled sales graveyard>  Click the Browse report button. You can go directly into each sales record by double clicking on the text on that … Continue reading

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How to determine donations taken during a certain performance

When you want to find out donations for a specific show, do the following: Go to Report | By show | Single performance. Highlight the show and date of performance. Click the Sales items report button and run it to … Continue reading

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Sell and track donations as a sales item

There are a couple of ways to handle donations in Wintix. You can create a “Donations” season package. If you create donation as a sales item, it can be added to any in-house sale without having to create a separate … Continue reading

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How to get a report for all (or some) shows by price categories

Go to Report by show | Season ticket | All shows Depending on which shows you wish to run a report, you can choose to select the Select all or Clear all buttons and manually select the shows. Choose the … Continue reading

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Do a refund for a GA sale in Wintix 6 – tickets not printed

In the Sales record, go to the Other information tab and click the Cancel this sale button. When you click on the Cancel this sale button and you haven’t already printed tickets, you will get this message – see below. … Continue reading

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Use run of show prices if all performances of a show have the same prices

Click here to learn how to add Run of show prices. Use run of show prices if all performances of a show have the same prices and price categories. PLEASE NOTE: The ONLY reason to use the Categories and prices … Continue reading

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