Getting the error “Wintix6.exe doesn’t exist in c:Wintix6.exe” when downloading a Wintix 6 update?

(Last Updated On: February 15, 2024)

PLEASE NOTE: The best thing to do is contact our support team: or 831-920-1254. The following instructions are advanced technical directions and you will most likely need our help.

Here is the issue: Wintix 6 automatically downloads an update. While running startwintix6.exe, Wintix6 is deleted and the download can’t be opened as a zip file.

The reason this could happen is if the download is corrupt or incomplete.


  • After downloading an update, (either manually or if the program automatically downloaded the update), if you get the following error:wintix6.exe does not exist in C:\Wintix6
  • On your computer, navigate to C:\Wintix6.
  • Find the file named wintix6.dld.
  • Contact Center Stage to get a link to where you can go to download.
  • Once you have downloaded wintix6.exe to your computer, copy it and paste it into C:\Wintix6
  • Open Wintix 6 using your desktop shortcut (NOT your taskbar shortcut, if you have one) Once Wintix is open, go to Help | About Wintix | Download update.
  • Close Wintix.
  • Re-open Wintix using the DESKTOP shortcut.

You should have the latest build of Wintix 6 at that point.


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