Category Archives: Seating Plans & Charts

Do you need a seating chart for General Admission tickets?

No! There is no need to input a seating plan unless you need reserved seats along with GA in the same seating plan. For shows that are solely general admission, just don’t include a seating chart. When selling tickets, Wintix … Continue reading

Posted in Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment

How to hold seats for a specific performance

If you don’t want to change your seating plan, nor do a reservation sale to hold different seats according to the performance of your show, you can do the following in your seating chart and this will be performance specific, … Continue reading

Posted in Desktop Software, Wintix5, Accounting, Seating Plans & Charts | Tagged | Leave a comment

Is there a way to indicate a legend for the seating chart so people know what all the colors mean?

If you need a modification of your seating chart to include a legend for Webtix, this would be a custom change, unless you are fluent in php programming or have a web designer fluent in php programming that can do … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Seating Plans & Charts | Tagged | Leave a comment

You cannot alter a seating plan once you start selling tickets

If your seating chart is attached to a show and you are already selling tickets to that show, you can’t alter the seating plan. If you do something like add a row, you’ll receive an error message, such as ‘Chart … Continue reading

Posted in Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment

Show has both reserved and general admission seating

If you have a show that has both reserved and general admission seatings, you can handle this a couple of different ways. 1. Attach a seating plan that shows ALL seats Remove row and seat numbers from the GA seats. … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment

Allowing Webtix to move seats

When patrons select seats through Webtix, there is a setting that allows Webtix to move the selected seats if it creates a single, unsold seat between sold seats. You can either use this feature or turn it off. In Wintix, … Continue reading

Posted in Webtix Online Ticketing, Webtix6, Seating Plans & Charts | Tagged | Leave a comment

How to create “house seats” that can not be bought online

Wintix allows you to create house seats that are reserved and cannot be bought online. In your seating plan, each of the seat’s status should be changed to a particular character. We recommend using “H” or “h” but you can … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment

Scale the house (limit the number of price codes)

Want to limit the number of price codes available to online customers? In other words, can you only show certain ones and have them match up with the corresponding section? The way this is done is by “scaling the house” … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment

How to make a seating chart show up online

Go to Show | Edit a show | Edit date | Edit chart data Check the box that says Use interactive chart (Webtix only), then you will see the chart online. Read how to prevent your chart from showing up … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment

Seating plan has dots where there should be aisles

Very rarely, a seating plan may have dots where there should be aisles (see screen shot below). To fix this: Go to Tools | Seating Plans | <select the plan this chart used> | Update all charts that use this … Continue reading

Posted in Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment