Category Archives: Seating Plans & Charts

How to release house seats for sale online prior to performance

Posted on March 18, 2015

House seats belong, by definition, to the house. They can’t be sold online and you need permission to sell them in-house. They are there for special circumstances when you need seats for VIPs, etc. There are situations, though, when you … Continue reading →

Posted in Desktop Software, Seating Plans & Charts, Webtix Online Ticketing, Webtix Rental, Webtix6, Wintix5 | Tagged | Leave a comment

Can you print a seating plan that has seat numbers?

Posted on December 12, 2014

Our seating plans do not display seat numbers.  The reason why there are no price indicators is because with most of our clients, there are at least three prices that are associated with each seat. It would not be practical … Continue reading →

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Be careful when modifying your seating plans

Posted on August 7, 2014

Whenever you decide to modify your seating plans, please contact our support team to go over what you would like to modify. Note: Always make a copy of your seating plan before modifying it, just in case! One of our … Continue reading →

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How to run an Integrity Report

Posted on July 14, 2014

The Integrity Report is a report to find problems with sales that should be attached to a seating chart but aren’t.   As part of your daily box office maintenance, you need to make sure that all transactions are connected … Continue reading →

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Is there a gray line across some seats in your seating plan?

Posted on July 9, 2014

If one of your seating charts is displaying a gray line over a group of seats, you have probably discovered you cannot sell these seats. See screen shot below: We’ve experienced this problem for a long time. It has something … Continue reading →

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How to add seats to a seating plan in use

Posted on June 2, 2014

While you cannot change the size of a seating plan once it’s in use, you can add seats to “empty” spaces in the plan. Here are the instructions for adding additional seats to your seating plan. We’ve included a couple … Continue reading →

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How to make all price codes display in Wintix

Posted on May 27, 2014

As you may know, you have 48 price codes to use in Wintix 5. One of our customers wanted to use a lower case letter price code but it wasn’t appearing in Wintix. You need to turn on the 48 … Continue reading →

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How to add more seats for sale when seating chart is already in use

Posted on May 7, 2014

Have you ever needed to add more seats to your seating chart but can’t because once sales are attached to a seating chart, you can’t modify the length or width of a seating plan already in use? One of our … Continue reading →

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How to number tickets for a general admission (GA) show

Posted on April 29, 2014

Have you ever wanted to print your GA seats for a general admission event a few hundred tickets at a time so you can consign these tickets to different organizations or departments within your organization? Do you want each ticket … Continue reading →

Posted in Central Box Office, Desktop Software, Printers/Tickets, Seating Plans & Charts, Tickets, Wintix 6, Wintix5 | Tagged | Leave a comment

How to change the font and cell size in a seating plan

Posted on April 28, 2014

Uh oh! What happened here? Did you know there are settings in your seating plan that determine the font size, as well as the height of the the rows and width of the columns? In this case, the reason the … Continue reading →

Posted in Desktop Software, Seating Plans & Charts, Wintix 6, Wintix5 | Tagged | Leave a comment