Categories
- Updates Wintix 2023
- Updates Wintix 2022
- Updates Wintix 2024
- Gift cards
- Webtix Online Ticketing
- ScanTix
- Webtix Rental
- Webtix Full License
- Webtix6
- Webtix5
- American Disabilities requirements for ticketing
- Coronavirus information
- Updates – Wintix
- Desktop Software
- Central Box Office
- Updates – Webtix
- Wintix5
- Datamax printers
- Video tutorial
- Datamax printer setup
- FundRaiser Software
- Scanning
- FGL printer setup
- GoDEX
- Stripe
- Printers/Tickets
- Authorize.net
- General Information
- Internet connectivity
- Reports
- Newsletters
- Credit Card Processing
- Season package/season tickets
- Tickets
- E-commerce
- Accounting
- Donations
- Uncategorized
- Seating Plans & Charts
- Security
- Wintix 6
- Just for fun
-
Recent Posts
- Stripe: How to Use the Start of Day Feature
- Stripe: Start of Day Feature Request to Stripe
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
Category Archives: Seating Plans & Charts
Good information about House Seats
Whether on the seating plan or seating chart, a character 249, 232, 248, 254 are characters that Wintix and Webtix understand as available seats and patrons can purchase whether in house or online. Once a particular character is replaced with … Continue reading
How to run a seating plan report for a single performance
Go to Reports | By show | Single performance. Choose your show in the left column. Choose the performance date in the right column. Choose your output preference from the drop down on the bottom left. Click the Seating chart … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
Tagged tutorial
Leave a comment
FAQs about new American Disabilities Act (ADA) wheelchair seating and theater ticketing
Q. The number of companion seats is confusing. Is it one or three? A. The law requires one companion seat but it also says the customer may purchase up to three if other customers are allowed to purchase up to … Continue reading
How to input wheelchair seating (ADA rules) in Wintix for sale through Webtix 6
Instructions for reserved seats with a seating chart In Wintix, add the wheelchair and companion seating by going to Tools | Seating plans | <double click on your plan>. Double click on the seat you want to indicate is a … Continue reading
Americans with Disabilities (ADA) Act rules for theater ticketing
You probably know that changes to the ADA Act require all performing arts venues to to comply with several revisions to the law. The revised regulations include a new section devoted exclusively to the regulation of ticketing for wheelchair accessible … Continue reading
Setting up a show that has both reserved and general admission (GA) seating for Webtix
For this tutorial, we will use the 12/24/23 performance of “An American in Paris.” You will need to have two seating plans. One is a regular seating seating plan for your reserved seats. The other seating plan is for your … Continue reading
Is there a way to indicate a legend for the seating chart so people know what all the colors mean?
If you need a modification of your seating chart to include a legend for Webtix, this would be a custom change, unless you are fluent in php programming or have a web designer fluent in php programming that can do … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Seating Plans & Charts
Tagged tutorial
Leave a comment
Allowing Webtix to move seats
When patrons select seats through Webtix, there is a setting that allows Webtix to move the selected seats if it creates a single, unsold seat between sold seats. You can either use this feature or turn it off. In Wintix, … Continue reading
Procedures for adding a multi-charts, an interactive graphic, and chart mapping
If you have a large venue and are selling tickets online, you should consider using an interactive graphic and breaking up your seating plan into multi-charts. As you can see in the example below, if the seating chart is too … Continue reading
Posted in Webtix Online Ticketing, Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
Tagged tutorial
Leave a comment
Fix for seating chart that replaces aisles with dots
Rarely a seating chart will show dots when there should be aisles. This is a problem dating back to the earlier versions of Wintix. If you get this problem, you need to update to the current version. To do this, … Continue reading
Posted in Seating Plans & Charts
Tagged tutorial
Comments Off on Fix for seating chart that replaces aisles with dots