Category Archives: Desktop Software

Box-office software for your desktop.

What to do about third-party ticket resellers

Posted on November 14, 2024

When tickets are in high demand, look out for ticket resellers. Make sure your customers know that tickets are only available through you. You are scanning tickets at the door to make sure. Ticket resellers charge exorbitant prices. That’s how … Continue reading →

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We back up your Wintix 6 data automatically

Posted on September 20, 2019

We make replicates of your Wintix data before you can blink an eye – You don’t have to back up Wintix anymore if we host your data! Backing up used to be crucial. It still is, but computer hardware is … Continue reading →

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Out of balance report – Run of show and Single performance Wintix 6

Posted on September 19, 2019

The Out of balance report lets you quickly see any sales that are out of balance. You can run this report for either the run of show or for a single performance. There is one significant difference between the Out … Continue reading →

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How to make sure Wintix automatically updates

Posted on August 26, 2019

To unsure Wintix automatically updates, do two things. Make sure your icon points to the right target. The icon needs to connect to C:\Wintix6\startwintix6.exe Turn off your computer at the end of the day. PLEASE NOTE: Most people turn off … Continue reading →

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The Daily Sales Report – Wintix 6

Posted on July 26, 2019

It’s critical to run a Daily Sales Report every day! This report will guarantee that daily sales are input correctly. If any errors occur during input or if a Webtix sale did not complete because an online patron abandoned the … Continue reading →

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Add special price or comp during GA sale or season package

Posted on June 17, 2022

Did you know you can add a special price or a comp (complimentary) ticket while selling a GA (general admission) show or season package? A comp ticket is complimentary so the price is 0 (zero). Special price is defined as … Continue reading →

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Can’t delete chart even though Wintix says there is one?

Posted on June 22, 2019

This is an odd little thing we’ve encountered. The client says the show did NOT have a seating chart but you cannot uncheck it and save it.  Online, it showed up with the ascii characters in a chart, but you … Continue reading →

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How to copy run of show prices in Wintix 6

Posted on June 7, 2019

Run of show prices are used to enter a price code into a show once and have it automatically appear in every performance. NOTE: Whether you add the run of show prices while adding a new show or by editing … Continue reading →

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How to save or discard an original bar code in case of exchange or cancellation

Posted on June 5, 2019

If you are using Scantix to scan guests into your venue, you may need the ability to create a new bar code in the event of an exchange or cancellation. Go to File | Initialization | Sale settings. You may … Continue reading →

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Adding images to your Webtix page – Wintix 6

Posted on May 26, 2023

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend using images no larger than 4MB. While the database can handle … Continue reading →

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