Can’t delete chart even though Wintix says there is one?

(Last Updated On: June 22, 2019)

This is an odd little thing we’ve encountered. The client says the show did NOT have a seating chart but you cannot uncheck it and save it.  Online, it showed up with the ascii characters in a chart, but you couldn’t select anything.

When you uncheck the box labeled “use a seating chart” this is what displays:

Clicked “Yes” this displays:


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