Categories
- Updates Wintix 2023
- Updates Wintix 2022
- Updates Wintix 2024
- Gift cards
- Webtix Online Ticketing
- ScanTix
- Webtix Rental
- Webtix Full License
- Webtix6
- Webtix5
- American Disabilities requirements for ticketing
- Coronavirus information
- Updates – Wintix
- Desktop Software
- Central Box Office
- Updates – Webtix
- Wintix5
- Datamax printers
- Video tutorial
- Datamax printer setup
- FundRaiser Software
- Scanning
- FGL printer setup
- GoDEX
- Stripe
- Printers/Tickets
- Authorize.net
- General Information
- Internet connectivity
- Reports
- Newsletters
- Credit Card Processing
- Season package/season tickets
- Tickets
- E-commerce
- Accounting
- Donations
- Uncategorized
- Seating Plans & Charts
- Security
- Wintix 6
- Just for fun
-
Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: Desktop Software
Search for a partner/spouse’s first name
When a patron gives you their first and last name, but they are a partner in the customer record and not the main contact, you can find their record this way. Go to Mailing list | Customer lookup. Click on … Continue reading
How to run a report to the screen without the right side being cut off
NOTE: A setting in Windows 10 can make your Wintix reports display with the edge cut off when you run the report to the screen. While this may be an inconvenience, if you run the report to a PDF, the … Continue reading
How to set up a regularly scheduled, recurring GA (general admission) show
Do you have a recurring GA event and want to sell tickets to it online? One of our clients has a regular show at an ice cream parlor. It happens daily and there are several shows each day. They have … Continue reading
Getting an error message when you try to back up your Wintix?
Are you getting this message when you try to run a back up by going to Tools | Backup | Backup data? “You need permission to access the tablespaces” You need to download an update to the program we use … Continue reading
How to do split payments in Wintix 6
Conduct a sale as you normally do. When you get to the Payment tab, you can split the payment however you wish to. In this example, the total of the tickets is $60 with tax. We will do a split … Continue reading
Disable “Keep the pay type” for each sale
Wintix has an Initialization setting that will make it so that the pay type you used for the last sale is automatically chosen for the next sale. Go to File | Intialization | Options 2 tab. If you check the … Continue reading
Error message “No PARAMETER statement found”
If you get the error message above, please note inside the Wintix 6 folder is a file called SQLRDD, which is an .ini file. That is the file you will need to edit by entering in your log-in credentials which will allow … Continue reading
Where to input/display COVID protocol or other important information in Wintix for display in Webtix
Covid protocols seem like they change all the time right now. Did you know you can: Have us add a pop up window about Covid requirements to display on the Webtix checkout page. Add information in Wintix to display in … Continue reading
How to use/redeem a gift certificate by using it as a payment type
Click here to learn how to set up a gift certificate. Using a gift certificate is pretty much the same as using any other kind of payment type. Go to Tools | Payment type | Add a new payment type … Continue reading
Why are prices grayed (greyed) out and I can’t change them?
If you are editing a show and want to change a price, you would click on the Run of show prices button (in most cases) to pull up the price category window. You click on the ellipsis next to the … Continue reading