Category Archives: Desktop Software

Box-office software for your desktop.

How to set up a payment gateway in Wintix

Center Stage Software has developed a credit card payment gateway interface for Authorize.net. To set up Authorize.net in Wintix, you need to have an API login ID and transaction key, plus the https:// link. This information gets entered in the … Continue reading

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Authorize.net information gone?

Has this happened to you? A Wintix user emailed us: “Something strange happened this morning. When the box office people arrived, the authorize.net information was wiped out. This happened to us once before, so we were prepared to fill in … Continue reading

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Seating chart preview not showing up correctly when making a sale?

One of the cool new features in Wintix 6 is that you are able to preview a seating chart before you pick seats. If your seating chart preview appears like this, though, there is a quick and easy way to … Continue reading

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How to use Wintix and Webtix to invite patrons to join a mailing list

Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to determine which seating charts are used for each performance of a show

A Wintix user had a show with a few dozen performances, but realized they hadn’t attached a seating plan to each performance. To check performance by performance would be very time-consuming, but there is an easier way to determine which … Continue reading

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Important: Security Certificate Upgrades on May 26th, 2015 from Authorize.net

Center Stage Software and some of our customers received this information from Authorize.net recently: Important: Security Certificate Upgrades on May 26th Authorize.Net is upgrading our infrastructure to enhance system performance and security. On May 26, 2015, we are upgrading to … Continue reading

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How to run a report on more than one show at a time for Wintix 6

Want to run a report on multiple shows at one time? What if you want to run a report with more than one show on old shows that are now archived. You can do it through the Season ticket report. … Continue reading

Posted in Desktop Software, Reports, Season package/season tickets, Wintix 6 | Tagged | Leave a comment

Please post your cancellation and returns policy online

Please post your ticketing and refund policy on your website. Your policy is not the responsibility of Center Stage Software. There are a few things you can also do in Webtix to make sure the information is as prominent and … Continue reading

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How to print a special character on a ticket

A Wintix user needed to know how to get a small marker symbol to appear on certain tickets. They give away “outreach” tickets through several local charities for use by their clients. These tickets are recorded in their system similar … Continue reading

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Daily sales report taking too long to run?

One of our Wintix 6 users ran the Daily sales report for one day and sent it to the screen. The report was over 10,000 pages.  The report didn’t error out, but the number of pages took too long to … Continue reading

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