Tag Archives: tutorial

How to tell the date of your Wintix update

In Wintix, go to Help | About Wintix. Right click in the white rectangle. A date of the latest update will appear. Sometimes Windows will put the date you download the update in the white rectangle. Doing this action tells … Continue reading

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How to use Google Images to create a thumbnail image for your Webtix show

Webtix allows you to add thumbprint images on your event listing page to help create excitement and boost sales. Because the images are small, you have to input a small file into Wintix to have it display properly in Webtix. … Continue reading

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Make sure you understand the costly difference between SERVICE CHARGES and SURCHARGES

You may not think there is much difference in that wording, but if you aren’t careful about it, it could be a costly mistake to confuse the two. One of our Wintix users received a complaint from Visa alleging they … Continue reading

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Get a mailing/email list of subscribers to remind them to renew their season tickets/packages

There is a fairly simple way to run a report when asking subscribers to renew their season passes. You can run a spreadsheet to include email and physical address.You can run a spreadsheet that includes their email and physical address … Continue reading

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Tips on how to search for something on the Help Desk or other places online

For tips on how to NAVIGATE, rather than search, the Help Desk, click here. You can get better search results on our Help Desk or on Google or any search engine by using a few tools and tricks. Keep it … Continue reading

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Is Wintix rounding up a ticket purchase price?

One of our Wintix users reported when she tried to input a price $22.50, Wintix would round it up to $23.00. This is a Microsoft Windows issue that has to do with how currency displays are set up. Go to … Continue reading

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Where do you find a sales history within the sales record?

One of our Wintix users thought that all the notes and changes in a sale had disappeared. Please be aware that it never disappears. Go to the Sales record. Click on the Other information tab. Click the Sales history button. … Continue reading

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How to set any new sales history additions to the top of the list, not the bottom of the general information tab

You can tell Wintix to make any automatic entries be placed at the top not toward the bottom of the General information tab in the sales record. Go to File | Initialization | Options 2 tab. Check the In a … Continue reading

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Instructional videos

How to make a regular sale How to add a show How to use the Help Desk

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Is your label special ticket designer setup a different size than your ticket?

You could have your special ticket format set up to send to a regular printer instead of your thermal ticket printer. Special ticket formats are usually designed for specific shows or performances. Does the screen shot below look something like … Continue reading

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